“Even if you cancel the day after the trial ends you will be charged $154 and they won't give you more than a 25% refund back even if you aren't using the product because it isn't really useful”
Independent automated assessment · 6 signal sources · 702 reviews scanned · analyzed 2026-10-04.
4.5 ★323,415 ratings
10M+Downloads
12+Age rating
594 MBApp size
FreeIn-app purchases
About this app
Explore your roots, find new relatives, and make amazing discoveries with genealogical search tools and an intuitive family tree builder. Join our global community of users to map your ancestors and family history effortlessly.
LiveMemory™ Make your memories come to life as AI-powered videos with LiveMemory™! Turn photos into video clips with AI-powered photo animation and relive your favorite moments. Animate entire family photos and see your memories reimagined in lifelike videos. Our AI video generator creates animated memories that bring photos to life. Share on social media and amaze your family and friends!
Build Your Family Tree Start your family tree by entering a few names, and MyHeritage will do the rest.…
Preview
Real screenshots from the store listing.
Independent evidence report
Evidence and review signals
This is where the page changes from an app-store listing into an evidence report: findings, important reviews, pricing and a dated history.
Which version this describes
When we ran this analysis, and what the store lists now.
App Store
This analysis describes version 7.6.10 of the app, analyzed 2026-10-04 . The app may have changed since.
The store currently lists version 7.6.10, updated 2026-09-28.
Google Play
This analysis describes version 7.5.47 of the app (the version number recorded inside the package we inspected), analyzed 2026-10-04 . The app may have changed since.
The store currently lists version 7.5.47, updated 2026-09-08.
What we measured
Each line is a measurement published as a measurement, never a verdict.
Each line is a measurement, published as a measurement. Where we have not looked, the line says so rather than reading as a zero.
Developer replies to reviews
Replies to at least 1 review in 20
Price in the store description
States no price and billing period
Cancelling, in the store description
Does not say how to cancel
Themes reported by reviewers
3 or more themes reported
Counted from the reviews we have read for this app. "No theme reported" means no theme reached our reporting threshold — it is not a finding that nothing is wrong with this app, and we do not say it is.
Five-star share of ratings
65–79% five-star
Arithmetic on the stores' own published rating counts. It says nothing about why the ratings fall where they do.
In the package we scanned
From the package we downloaded and read — version 7.5.47, scanned 2026-09-28.
Permissions Android classifies as dangerous
3–5 requested
Counted against the eighteen permissions listed in collect-package.ts. A dangerous permission is one Android asks the user to grant; requesting one is not itself a finding.
Analytics or tracking SDKs in the scanned package
1–2 found
Advertising SDKs in the scanned package
None found
Counted as distinct SDKs in the package we scanned. One mediation bundle can contribute several, so this is not a count of advertisers.
Graded bands · predicate set 1.4 · how these are measured
What the analysis found
App-specific findings, grouped by what each one rests on. How they are graded lives on its own page.
Positive evidence 2
Things this app does right, published at the same strengths as the catch list.
No advertising SDKs
No advertising or mediation SDK of any kind was found in the package.
What we saw: No advertising or mediation SDK among the 7 SDKs detected in the package
Developer says data deletion can be requested
The developer's data-safety disclosure on the store states that users can request deletion of their data, or the app's own text offers a way to delete the account. This restates what the developer declares; it is not a test of whether deletion works. Apple publishes no equivalent disclosure, so on an Apple-only listing only the app's own text can support it.
What we saw: The developer's store data-safety disclosure states that data deletion can be requested; we have not seen a deletion control in the app's own text
One source only — shown, not confirmed 3
A single kind of evidence. We publish these because withholding them would be the bigger distortion, and we do not treat any of them as a finding we stand behind.
Reported by users: Trial converts to a charge
The free trial demands a payment method up front and/or rolls into a paid subscription with no usable warning.
What we saw: Trial converts to a charge: raised by 8 distinct reviewers (3.0% of 264 reviews scanned)
Reported by users: Hard to cancel
Cancelling the subscription is blocked, hidden, multi-step, or simply does not take effect.
What we saw: Hard to cancel: raised by 11 distinct reviewers (2.5% of 438 reviews scanned)
Reported by users: Paywall blocks the basics
The core of the app — not extras — sits behind payment, or previously-free function moved behind a paywall.
What we saw: Paywall blocks the basics: raised by 5 distinct reviewers (1.1% of 438 reviews scanned)
Highlighted reviews
Representative public review excerpts shown as user reports, not Appworthy audit evidence.
“its not the app I have a problem with it's the company I did not know.I was going to be charged a $128 for something that I only used once on a free trial, been trying to get ahold of somebody, no phone number, that let you talk to…”
“tried to charge me $150 for the FREE trial after Having the app for a while but luckily chase declined the transfer”
Assessment & version history
App changes and Appworthy events in one timeline.
Store listing updated to version 7.6.10.
What this app sells
Useful store-disclosed pricing, kept below the app listing.
Items shown0
Lowest—
Highest—
Google Play does not publish per-purchase prices.