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Independent automated assessment · 6 signal sources · 899 reviews scanned · analyzed 2026-10-04.

myQ Garage & Access Control

The Chamberlain Group LLC

The myQ smart access app allows you to seamlessly open, close and monitor you…

3.6 ★129,492 ratings
10M+Downloads
4+Age rating
—App size
FreeIn-app purchases

About this app

The myQ smart access app allows you to seamlessly open, close and monitor your garage door, commercial door, or gate from ANYWHERE. The app supports myQ-enabled products from leading garage door manufacturers including Chamberlain and LiftMaster. myQ helps you keep your home or business safe and secure.

With the myQ Smart Garage Camera, you can keep an eye on your home’s busiest access point. myQ lets you know who’s coming and going, alerting you when someone is detected. With a video storage plan, myQ captures and stores the important motion events, saving the video clips so you can quickly filter, download, and share with your friends and family.

The myQ Smart Garage Video Keypad lets you know who’s entering your garage, so you can know your loved ones are home safe.…

Preview

Real screenshots from the store listing.

7 screenshots
myQ Garage & Access Control screenshot 1
myQ Garage & Access Control screenshot 2
myQ Garage & Access Control screenshot 3
myQ Garage & Access Control screenshot 4
myQ Garage & Access Control screenshot 5
myQ Garage & Access Control screenshot 6
myQ Garage & Access Control screenshot 7

Independent evidence report

The evidence behind this assessment

This is where the page changes from an app-store listing into an evidence report: findings, important reviews, pricing and a dated history.

Automated assessment complete

Which version this describes

When we ran this analysis, and what the store lists now.

This analysis describes version 5.312.0.1031552 of the app (the version number recorded inside the package we inspected), analyzed 2026-10-04 . The app may have changed since.

The store currently lists version 5.319.0.1131920, updated 2026-09-18.

What we measured

Each line is a measurement published as a measurement, never a verdict.

How these are measured

Each line is a measurement, published as a measurement. Where we have not looked, the line says so rather than reading as a zero.

Developer replies to reviews
Replies to fewer than 1 review in 20
Price in the store description
States no price and billing period
Cancelling, in the store description
Does not say how to cancel
Themes reported by reviewers
1 theme reported
Counted from the reviews we have read for this app. "No theme reported" means no theme reached our reporting threshold — it is not a finding that nothing is wrong with this app, and we do not say it is.
Five-star share of ratings
Under 65% five-star
Arithmetic on the stores' own published rating counts. It says nothing about why the ratings fall where they do.

In the package we scanned

From the package we downloaded and read — version 5.312.0.1031552, scanned 2026-10-02.

Permissions Android classifies as dangerous
6 or more requested
Counted against the eighteen permissions listed in collect-package.ts. A dangerous permission is one Android asks the user to grant; requesting one is not itself a finding.
Analytics or tracking SDKs in the scanned package
3 or more found
Advertising SDKs in the scanned package
None found
Counted as distinct SDKs in the package we scanned. One mediation bundle can contribute several, so this is not a count of advertisers.

Graded bands · predicate set 1.4 · how these are measured

What the analysis found

App-specific findings, grouped by what each one rests on. How they are graded lives on its own page.

Methodology

The catch list 1

Charges we publish at a strength we stand behind: measured from an artefact, agreed by independent sources, or reported by enough users to clear that charge's own published bar.

Aggressive ad load
2 independent sources agreefrom user reviews and the app's own on-screen textartefact bcaaaf3bbe1e…
Advertising volume or placement that interrupts normal use: ads between every action, unskippable or forced full-screen ads.
What we saw: Progress is gated behind watching an ad: "We'll now show you how to mount the door sensor. Watch Video below or tap next for step by step instructions."

Positive evidence 1

Things this app does right, published at the same strengths as the catch list.

Developer says data deletion can be requested
Measuredfrom the store listingview evidence
The developer's data-safety disclosure on the store states that users can request deletion of their data, or the app's own text offers a way to delete the account. This restates what the developer declares; it is not a test of whether deletion works. Apple publishes no equivalent disclosure, so on an Apple-only listing only the app's own text can support it.
What we saw: The developer's store data-safety disclosure states that data deletion can be requested; we have not seen a deletion control in the app's own text

One source only — shown, not confirmed 2

A single kind of evidence. We publish these because withholding them would be the bigger distortion, and we do not treat any of them as a finding we stand behind.

In the app's own text: Trial terms not stated in the app's own text
One source onlyShown, not confirmed — the only source is the app's own on-screen text.artefact bcaaaf3bbe1e…
The app's own screens offer a free trial without stating, beside it, what happens when the trial ends. Read this as context rather than as a charge: renewal terms are normally shown on the store's purchase sheet instead, which we cannot see, and we can only observe one kind of evidence for this — so it is shown, but never counted as a charge.
What we saw: Offers a free trial ("Free Trial") with no renewal price, renewal date or auto-renew notice anywhere in the app's own text
In the app's own text: Countdown-timer purchase pressure
One source onlyShown, not confirmed — the only source is the app's own on-screen text.artefact bcaaaf3bbe1e…
The app's own purchase copy attaches a deadline to buying — a countdown, 'offer ends in', 'limited time' — or ships a countdown view on a purchase-screen layout.
What we saw: Deadline pressure in the app's own copy: "Don't miss out on this limited-time offer."

Highlighted reviews

Representative public review excerpts shown as user reports, not Appworthy audit evidence.

Aggressive ad load
“to many Ads”
2★ · Google Play · 2026-09-20
Aggressive ad load
“thanks for asking me to rate the app! it sometimes works when it wants to, usually have to open/close it a few times - full of ads, 'it works'.”
2★ · Google Play · 2026-09-17
Aggressive ad load
“junk app won't set up remotes. Lots of ads, in-app purchases, and MyQ hardware is gimped.”
1★ · Google Play · 2026-09-14

Assessment & version history

App changes and Appworthy events in one timeline.

Store listing updated to version 5.319.0.1131920.

What this app sells

Useful store-disclosed pricing, kept below the app listing.

Business modelFree

Prices and terms as disclosed by the store listing.