“No longer a good idea… — Since being sold to private equity, everything Chamberlain/LiftMaster/MyQ has gone sour. This app AND your garage door/gate opener are spying on you, to farm as much data as they can about you, and sell it to give…”
Independent automated assessment · 3 signal sources · 755 reviews scanned · analyzed 2026-10-06.
4.8 ★2,405,842 ratings
—Downloads
4+Age rating
370 MBApp size
FreeIn-app purchases
About this app
The myQ smart access app allows you to seamlessly open, close and monitor your garage door, commercial door, or gate from ANYWHERE. The app supports myQ-enabled products from leading garage door manufacturers including Chamberlain and LiftMaster. myQ helps you keep your home or business safe and secure.
With the myQ Smart Garage Camera, you can keep an eye on your home’s busiest access point. myQ lets you know who’s coming and going, alerting you when someone is detected. With a video storage plan, myQ captures and stores the important motion events, saving the video clips so you can quickly filter, download, and share with your friends and family.
The myQ Smart Garage Video Keypad lets you know who’s entering your garage, so you can know your loved ones are home safe.
Additional myQ Features:
Set up smart access alerts that notify you when there’s activity…
Preview
Real screenshots from the store listing.
Independent evidence report
Evidence and review signals
This is where the page changes from an app-store listing into an evidence report: findings, important reviews, pricing and a dated history.
Which version this describes
When we ran this analysis, and what the store lists now.
This analysis describes version 5.320.0 of the app, analyzed 2026-10-06 . The app may have changed since.
The store currently lists version 5.320.0, updated 2026-10-01.
What we measured
Each line is a measurement published as a measurement, never a verdict.
Each line is a measurement, published as a measurement. Where we have not looked, the line says so rather than reading as a zero.
Developer replies to reviews
Replies to fewer than 1 review in 20
Price in the store description
States no price and billing period
Cancelling, in the store description
Does not say how to cancel
Themes reported by reviewers
3 or more themes reported
Counted from the reviews we have read for this app. "No theme reported" means no theme reached our reporting threshold — it is not a finding that nothing is wrong with this app, and we do not say it is.
Five-star share of ratings
80–89% five-star
Arithmetic on the stores' own published rating counts. It says nothing about why the ratings fall where they do.
In the package we scanned
No package has been scanned for this app, so nothing is published about what it ships. That is an absence of evidence about the app, not a finding about it.
Graded bands · predicate set 1.4 · how these are measured
What the analysis found
App-specific findings, grouped by what each one rests on. How they are graded lives on its own page.
One source only — shown, not confirmed 3
A single kind of evidence. We publish these because withholding them would be the bigger distortion, and we do not treat any of them as a finding we stand behind.
Reported by users: Tracking and data collection concerns
The app ships session-recording or a wide tracking stack, holds permissions that read personal data, or is reported by users to sell, leak or over-collect it. The evidence line says which of those was observed.
What we saw: Data & privacy concerns: raised by 6 distinct reviewers (0.8% of 755 reviews scanned)
Reported by users: Aggressive ad load
Advertising volume or placement that interrupts normal use: ads between every action, unskippable or forced full-screen ads.
What we saw: Aggressive ad load: raised by 14 distinct reviewers (1.9% of 755 reviews scanned)
Reported by users: Upgrade prompts use guilt-trip wording
Declining an upgrade is written as a loss ('No thanks, I don't want to improve'), or users report being repeatedly pushed to subscribe during normal use.
What we saw: Constant upsell pressure: raised by 5 distinct reviewers (0.7% of 755 reviews scanned)
Highlighted reviews
Representative public review excerpts shown as user reports, not Appworthy audit evidence.
“UNNECESSARY 2-step verification HASSLES — Designed so they can pump ads to you via text. I was able to utilize 2-step verification with Email, not phone. They don’t need your telephone number so you can open your garage door. 100%…”
“Two step verification is for ads — The security popup isn’t for your benefit, it’s to collect cell phone numbers for their ads and selling data. They’ll let you select email if you go to secondary option, do that while they still let you…”
Assessment & version history
App changes and Appworthy events in one timeline.
Store listing updated to version 5.320.0.
What this app sells
Useful store-disclosed pricing, kept below the app listing.
Business modelFree
Prices and terms as disclosed by the store listing.