“Bait and switch — Lists cheap train tickets then diverts to ridiculous bus routes”
Independent automated assessment · 3 signal sources · 529 reviews scanned · analyzed 2026-10-04.
4.9 ★79,682 ratings
—Downloads
4+Age rating
216 MBApp size
FreeIn-app purchases
About this app
Omio: Compare and book trains, buses, flights and ferries
Omio makes travel booking easy. Compare and book train, bus, flight and ferry tickets all in one place. With Omio, you can compare more than 3,000 trusted transport companies across 45+ countries, including Europe, the UK, the US, Japan, Southeast Asia and Brazil. Whether you are booking trains, buses, flights or ferries, Omio helps you find routes, compare prices, check travel times and keep your tickets ready in one app.
Book popular trips like London to Paris, Paris to Amsterdam, Milan to Rome, Madrid to Barcelona, Tokyo to Kyoto, Kuala Lumpur to Singapore and Sao Paulo to Rio de Janeiro. Use Omio to book Japan bullet trains, including Shinkansen routes, plus buses, flights and ferries in Japan. You can also book buses and flights in Indonesia, Malaysia, Thailand, Singapore, Vietnam and Brazil.…
Preview
Real screenshots from the store listing.
Independent evidence report
Evidence and review signals
This is where the page changes from an app-store listing into an evidence report: findings, important reviews, pricing and a dated history.
Which version this describes
When we ran this analysis, and what the store lists now.
This analysis describes version 26.918.0 of the app, analyzed 2026-10-04 . The app may have changed since.
The store currently lists version 26.918.0, updated 2026-09-25.
What we measured
Each line is a measurement published as a measurement, never a verdict.
Each line is a measurement, published as a measurement. Where we have not looked, the line says so rather than reading as a zero.
Developer replies to reviews
Replies to fewer than 1 review in 20
Price in the store description
States no price and billing period
Cancelling, in the store description
Does not say how to cancel
Themes reported by reviewers
1 theme reported
Counted from the reviews we have read for this app. "No theme reported" means no theme reached our reporting threshold — it is not a finding that nothing is wrong with this app, and we do not say it is.
Five-star share of ratings
90% or more five-star
Arithmetic on the stores' own published rating counts. It says nothing about why the ratings fall where they do.
In the package we scanned
No package has been scanned for this app, so nothing is published about what it ships. That is an absence of evidence about the app, not a finding about it.
Graded bands · predicate set 1.4 · how these are measured
What the analysis found
App-specific findings, grouped by what each one rests on. How they are graded lives on its own page.
One source only — shown, not confirmed 1
A single kind of evidence. We publish these because withholding them would be the bigger distortion, and we do not treat any of them as a finding we stand behind.
Reported by users: Reports that the ads misrepresent the app
Reviewers repeatedly report that the app is not what its advertising showed. We never see the ad creative itself, so nothing we collect can corroborate or refute this — it is published as an attributed user report: what reviewers say, and how many of them said it.
What we saw: Misleading advertising: raised by 5 distinct reviewers (0.9% of 529 reviews scanned)
Highlighted reviews
Representative public review excerpts shown as user reports, not Appworthy audit evidence.
“Bait and switch — Be careful booking tickets. The site tells you that it is changeable up to one hour before departure, but I was unable to change a ticket booked less than 24 hours ago. Charged almost $100 in service fees to cancel.”
“Bait and switch, poor info — Horrible experience. Omio forces you to install their app to receive the ticket. But worse, they provide no information about where the departure location is. The route I purchased from Barcelona airport to…”
Assessment & version history
App changes and Appworthy events in one timeline.
Store listing updated to version 26.918.0.
What this app sells
Useful store-disclosed pricing, kept below the app listing.
Business modelFree
Prices and terms as disclosed by the store listing.