“Charged when offered free trial, deleted immediately — I selected free trial and was immediately charged. Not only that but in my case the edits made were no improvement on Gemini chat, couldn’t change the background of the image though…”
Independent automated assessment · 6 signal sources · 2,610 reviews scanned · analyzed 2026-10-07.
4.7 ★4,247,859 ratings
100M+Downloads
4+Age rating
450 MBApp size
Free · In-app purchasesIn-app purchases
About this app
The AI visual solution for e-commerce, trusted by over 300 million users.
Create professional product listings in minutes. Remove and replace backgrounds, batch edit product visuals, and create lifestyle, flat lay and on-model shots from a single photo.
Preserve every product detail, from logos to textures, with studio-quality AI.
WHY CHOOSE PHOTOROOM?
IMPROVE PRODUCT LISTINGS. Showcase products on AI Fashion Models, create lifestyle images, ghost mannequins, flat lays and product videos from a single photo.
EDIT AT SCALE. Batch edit your entire product catalog with consistent, professional results.
CONNECT TO SHOPIFY. Create, manage and publish Shopify listings directly from Photoroom.
KEEP PRODUCTS ACCURATE. Preserve product details like color, shape, materials and texture in every AI-generated image with Product Fidelity.…
Preview
Real screenshots from the store listing.
Independent evidence report
The evidence behind this assessment
This is where the page changes from an app-store listing into an evidence report: findings, important reviews, pricing and a dated history.
Which version this describes
When we ran this analysis, and what the store lists now.
App Store
This analysis describes version 2026.40.01 of the app, analyzed 2026-10-07 . The app may have changed since.
The store currently lists version 2026.40.01, updated 2026-09-28.
Google Play
This analysis describes version 2026.40.03 of the app (the version number recorded inside the package we inspected), analyzed 2026-10-06 . The app may have changed since.
The store currently lists version 2026.40.03, updated 2026-10-05.
What we measured
Each line is a measurement published as a measurement, never a verdict.
Each line is a measurement, published as a measurement. Where we have not looked, the line says so rather than reading as a zero.
Developer replies to reviews
Replies to at least 1 review in 20
Price in the store description
States no price and billing period
Cancelling, in the store description
Says how to cancel
Themes reported by reviewers
3 or more themes reported
Counted from the reviews we have read for this app. "No theme reported" means no theme reached our reporting threshold — it is not a finding that nothing is wrong with this app, and we do not say it is.
Five-star share of ratings
80–89% five-star
Arithmetic on the stores' own published rating counts. It says nothing about why the ratings fall where they do.
In the package we scanned
From the package we downloaded and read — version 2026.40.03, scanned 2026-10-06.
Permissions Android classifies as dangerous
3–5 requested
Counted against the eighteen permissions listed in collect-package.ts. A dangerous permission is one Android asks the user to grant; requesting one is not itself a finding.
Analytics or tracking SDKs in the scanned package
3 or more found
Advertising SDKs in the scanned package
None found
Counted as distinct SDKs in the package we scanned. One mediation bundle can contribute several, so this is not a count of advertisers.
Graded bands · predicate set 1.4 · how these are measured
What the analysis found
App-specific findings, grouped by what each one rests on. How they are graded lives on its own page.
The catch list 2
Charges we publish at a strength we stand behind: measured from an artefact, agreed by independent sources, or reported by enough users to clear that charge's own published bar.
Reported by users: Hard to cancel
Cancelling the subscription is blocked, hidden, multi-step, or simply does not take effect.
What we saw: Raised by 36 distinct reviewers — 2.2% of the 1,650 reviews scanned on this store leg (App Store).
Reported by users: Trial converts to a charge
The free trial demands a payment method up front and/or rolls into a paid subscription with no usable warning.
What we saw: Raised by 42 distinct reviewers — 2.5% of the 1,650 reviews scanned on this store leg (App Store).
Context 1
Measured and published because a reader would want to know — deliberately not a charge. The measurement alone does not show a harm.
Cheapest and priciest options are far apart
The disclosed in-app purchases span an unusually wide price range. Published as context: the cheapest and priciest items may be different kinds of product entirely, so the spread alone deducts nothing.
What we saw: In-app purchases run from USD 5.99 to USD 249.99 — a 42x spread across 10 items
Positive evidence 2
Things this app does right, published at the same strengths as the catch list.
No advertising SDKs
No advertising or mediation SDK of any kind was found in the package.
What we saw: No advertising or mediation SDK among the 11 SDKs detected in the package
Developer says data deletion can be requested
The developer's data-safety disclosure on the store states that users can request deletion of their data, or the app's own text offers a way to delete the account. This restates what the developer declares; it is not a test of whether deletion works. Apple publishes no equivalent disclosure, so on an Apple-only listing only the app's own text can support it.
What we saw: The developer's store data-safety disclosure states that data deletion can be requested; we have not seen a deletion control in the app's own text
One source only — shown, not confirmed 4
A single kind of evidence. We publish these because withholding them would be the bigger distortion, and we do not treat any of them as a finding we stand behind.
Reported by users: Paywall blocks the basics
The core of the app — not extras — sits behind payment, or previously-free function moved behind a paywall.
What we saw: Paywall blocks the basics: raised by 10 distinct reviewers (0.6% of 1650 reviews scanned)
Reported by users: Price keeps rising
The price of the paid tier has been raised on existing users.
What we saw: Price keeps rising: raised by 9 distinct reviewers (0.5% of 1650 reviews scanned)
Reported by users: Reports of unexpected charges
A large number of reviewers report being charged when they did not expect it — including being charged after cancelling during a free trial, or when a trial turned into a paid plan without warning. We cannot see anyone's billing, so this is published as an attributed user report: what reviewers say, and how many of them said it.
What we saw: Surprise charges: raised by 27 distinct reviewers (1.6% of 1650 reviews scanned)
In the app's own text: Countdown-timer purchase pressure
The app's own purchase copy attaches a deadline to buying — a countdown, 'offer ends in', 'limited time' — or ships a countdown view on a purchase-screen layout.
What we saw: Deadline pressure in the app's own copy: "Limited offer"
Highlighted reviews
Representative public review excerpts shown as user reports, not Appworthy audit evidence.
“Not-so-free Trial — When I select a subscription with a free trial, the app still attempts to charge my card $25. Unbelievable. Your app could be amazing but if you’re scamming people into paying you for “free trials”, then I’m afraid I…”
“Charged right at signup even though they offer a free trial. pixelcut is light years better. — Exactly what the title says: Charged right at signup even though they offer a free trial. pixelcut is light years better in every way.”
Assessment & version history
App changes and Appworthy events in one timeline.
Store listing updated to version 2026.40.01.
What this app sells
Useful store-disclosed pricing, kept below the app listing.
Items shown10
Lowest$5.99
Highest$249.99
Monthly Basic Plan (Exp A)$12.99
Monthly Basic Plan (Exp)$14.99
Yearly Basic Plan (Exp)$89.99
Photoroom PRO$5.99
Photoroom PRO$9.99
Show 5 more purchases
Photoroom PRO$89.99
Remove Background Pro (Exp)$5.99
Photoroom Max$34.99
Photoroom Max$15.99
Photoroom Max$249.99
Google Play does not publish per-purchase prices.