“predatory — i canceled my account and they still send me emails. since i can’t cancel over the phone i will just never use this gym again ? absolute dunces running the program hope to see the corporate suite jobless. scam gym. nice…”
Independent automated assessment · 6 signal sources · 1,434 reviews scanned · analyzed 2026-10-06.
4.8 ★907,549 ratings
10M+Downloads
4+Age rating
125 MBApp size
FreeIn-app purchases
About this app
Welcome to the Planet Fitness App
The PF app is the ultimate companion for your fitness journey, designed with your goals in mind to guide your workout experience both in and outside of the Club. We believe fitness should be accessible for all, which is why both non-members and members have access to a library of on-demand routines and workout videos, helpful exercise tutorials for extra guidance, detailed activity tracking, and a personalized Fitness Profile to celebrate your wins. You can even sign up for your membership right in the PF app!
Plus, PF members can enjoy exclusive features like discounts on top brands, up to 3 free months through the Refer-a-Friend Program, a Crowd Meter to pick the best time to visit, easy workout class scheduling, smooth check-ins and more.*…
Preview
Real screenshots from the store listing.
Independent evidence report
The evidence behind this assessment
This is where the page changes from an app-store listing into an evidence report: findings, important reviews, pricing and a dated history.
Which version this describes
When we ran this analysis, and what the store lists now.
App Store
This analysis describes version 10.0.3 of the app, analyzed 2026-10-06 . The app may have changed since.
The store currently lists version 10.0.3, updated 2026-10-05.
Google Play
This analysis describes version 9.12.5 of the app (the version number recorded inside the package we inspected), analyzed 2026-10-04 . The app may have changed since.
The store currently lists version 10.0.2, updated 2026-10-01.
What we measured
Each line is a measurement published as a measurement, never a verdict.
Each line is a measurement, published as a measurement. Where we have not looked, the line says so rather than reading as a zero.
Developer replies to reviews
Replies to at least 1 review in 20
Price in the store description
States no price and billing period
Cancelling, in the store description
Does not say how to cancel
Themes reported by reviewers
1 theme reported
Counted from the reviews we have read for this app. "No theme reported" means no theme reached our reporting threshold — it is not a finding that nothing is wrong with this app, and we do not say it is.
Five-star share of ratings
90% or more five-star
Arithmetic on the stores' own published rating counts. It says nothing about why the ratings fall where they do.
In the package we scanned
From the package we downloaded and read — version 9.12.5, scanned 2026-09-17.
Permissions Android classifies as dangerous
1–2 requested
Counted against the eighteen permissions listed in collect-package.ts. A dangerous permission is one Android asks the user to grant; requesting one is not itself a finding.
Analytics or tracking SDKs in the scanned package
1–2 found
Advertising SDKs in the scanned package
None found
Counted as distinct SDKs in the package we scanned. One mediation bundle can contribute several, so this is not a count of advertisers.
Graded bands · predicate set 1.4 · how these are measured
What the analysis found
App-specific findings, grouped by what each one rests on. How they are graded lives on its own page.
The catch list 1
Charges we publish at a strength we stand behind: measured from an artefact, agreed by independent sources, or reported by enough users to clear that charge's own published bar.
Hard to cancel
Cancelling the subscription is blocked, hidden, multi-step, or simply does not take effect.
What we saw: Sells a subscription in-app but ships no cancel or manage-subscription text of its own, leaving the store's settings as the only exit
Positive evidence 2
Things this app does right, published at the same strengths as the catch list.
No advertising SDKs
No advertising or mediation SDK of any kind was found in the package.
What we saw: No advertising or mediation SDK among the 6 SDKs detected in the package
Developer says data deletion can be requested
The developer's data-safety disclosure on the store states that users can request deletion of their data, or the app's own text offers a way to delete the account. This restates what the developer declares; it is not a test of whether deletion works. Apple publishes no equivalent disclosure, so on an Apple-only listing only the app's own text can support it.
What we saw: The developer's store data-safety disclosure states that data deletion can be requested; we have not seen a deletion control in the app's own text
One source only — shown, not confirmed 1
A single kind of evidence. We publish these because withholding them would be the bigger distortion, and we do not treat any of them as a finding we stand behind.
In the app's own text: Paywall with no way past it
A paywall screen ships with no dismiss, skip or 'maybe later' affordance anywhere in the package, so the app's own text offers no way in without paying.
What we saw: Ships a purchase screen ("Paywall intent is not provided.") with no dismiss, skip or "continue free" text anywhere in the package
Highlighted reviews
Representative public review excerpts shown as user reports, not Appworthy audit evidence.
“Cancelling Membership — Don’t like that you can’t cancel your membership by calling.”
Assessment & version history
App changes and Appworthy events in one timeline.
Store listing updated to version 10.0.3.
What this app sells
Useful store-disclosed pricing, kept below the app listing.
Business modelFree
Prices and terms as disclosed by the store listing.