“Unnecessary Monthly Rental Increase📌 — Public Storage at 1400 Capital Blvd, Raleigh, NC I am leaving this review to help other customers know what to expect before renting here. Situation: I rented a 10x10 unit at this location around…”
Independent automated assessment · 3 signal sources · 515 reviews scanned · analyzed 2026-10-05.
4.6 ★103,605 ratings
—Downloads
4+Age rating
40 MBApp size
FreeIn-app purchases
About this app
ABOUT THIS APP
We take the stress out of storage. Now we've made your self-storage experience even easier. With the free Public Storage app, you have everything you need for contactless storage in the palm of your hands: gate access, bill pay, account management, customer support and more!
OPEN GATES & DOORS: Breeze right past the keypads at virtually every location. Just tap your phone and go. Once you’re within range of a gate, door or elevator, you gain access to your self-storage space with a touch. So every visit to your Public Storage unit is speedier.
PAY YOUR BILL: Make monthly payments in a snap. Pay your bill or activate AutoPay with one tap for easy, contactless payments. Get notified when rent is due so you’re always on time and freed from late fees.
KEEP YOUR ACCOUNT IN CHECK: Manage one or multiple accounts and storage units, all in one place.…
Preview
Real screenshots from the store listing.
Independent evidence report
Evidence and review signals
This is where the page changes from an app-store listing into an evidence report: findings, important reviews, pricing and a dated history.
Which version this describes
When we ran this analysis, and what the store lists now.
This analysis describes version 2.33.1 of the app, analyzed 2026-10-05 . The app may have changed since.
The store currently lists version 2.33.1, updated 2026-09-28.
What we measured
Each line is a measurement published as a measurement, never a verdict.
Each line is a measurement, published as a measurement. Where we have not looked, the line says so rather than reading as a zero.
Developer replies to reviews
Replies to fewer than 1 review in 20
Price in the store description
States no price and billing period
Cancelling, in the store description
Does not say how to cancel
Themes reported by reviewers
1 theme reported
Counted from the reviews we have read for this app. "No theme reported" means no theme reached our reporting threshold — it is not a finding that nothing is wrong with this app, and we do not say it is.
Five-star share of ratings
80–89% five-star
Arithmetic on the stores' own published rating counts. It says nothing about why the ratings fall where they do.
In the package we scanned
No package has been scanned for this app, so nothing is published about what it ships. That is an absence of evidence about the app, not a finding about it.
Graded bands · predicate set 1.4 · how these are measured
What the analysis found
App-specific findings, grouped by what each one rests on. How they are graded lives on its own page.
One source only — shown, not confirmed 2
A single kind of evidence. We publish these because withholding them would be the bigger distortion, and we do not treat any of them as a finding we stand behind.
Reported by users: Price keeps rising
The price of the paid tier has been raised on existing users.
What we saw: Price keeps rising: raised by 10 distinct reviewers (1.9% of 515 reviews scanned)
From the store listing: Usable without an account
The app's own screens offer a way past sign-up — guest access, skipping, or browsing before registering — rather than gating the product behind an account. The store's privacy disclosure is checked alongside it: that disclosure is self-reported, so it corroborates this credit rather than establishing it.
What we saw: The store privacy disclosure (2 entries) links no contact details or identifiers to the user — consistent with an app that does not require an account. Self-reported by the developer.
Highlighted reviews
Representative public review excerpts shown as user reports, not Appworthy audit evidence.
“Criminal price gouging organization — They need to be indicted. The app is terrible, cannot add/remove payment methods for years now. Paying $400 for a 10x10”
“SCAM- Why do my rates continue to increase? — The rates on my unit continue to be raised every 6-7 months. This is a gross money grab and completely unethical. With the price of everything going up, what justifies raising the monthly rent…”
Assessment & version history
App changes and Appworthy events in one timeline.
Store listing updated to version 2.33.1.
What this app sells
Useful store-disclosed pricing, kept below the app listing.
Business modelFree
Prices and terms as disclosed by the store listing.