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Independent automated assessment · 3 signal sources · 506 reviews scanned · analyzed 2026-10-04.

Quo (formerly OpenPhone)

OpenPhone Technologies Inc

Business calling and texting

4.4 ★10,803 ratings
—Downloads
4+Age rating
143 MBApp size
FreeIn-app purchases

About this app

Never lose a customer with Quo. The only phone system that helps businesses continue to build personal customer relationships at scale.

Trusted by more than 90,000 companies — from fast-growing startups to Fortune 500s — and rated #1 in customer satisfaction on G2. Quo brings calls, texts, and customer information together in one platform.

Bring clarity to every conversation. Shared inboxes, internal notes, and a mini CRM, gives every teammate the visibility and context they need to make sure each customer doesn't get missed.

Respond to every customer. Fast. Built-in AI answers calls 24/7, flexible call flows route customers instantly, and custom contact properties ensure you're there when your customer needs you, while never missing a detail.

Scale effortlessly as you grow. From your first customer to your thousandth, Quo adapts with you.…

Preview

Real screenshots from the store listing.

8 screenshots
Quo (formerly OpenPhone) screenshot 1
Quo (formerly OpenPhone) screenshot 2
Quo (formerly OpenPhone) screenshot 3
Quo (formerly OpenPhone) screenshot 4
Quo (formerly OpenPhone) screenshot 5
Quo (formerly OpenPhone) screenshot 6
Quo (formerly OpenPhone) screenshot 7
Quo (formerly OpenPhone) screenshot 8

Independent evidence report

Evidence and review signals

This is where the page changes from an app-store listing into an evidence report: findings, important reviews, pricing and a dated history.

Automated analysis in progress

Which version this describes

When we ran this analysis, and what the store lists now.

This analysis describes version 4.0.40 of the app, analyzed 2026-10-04 . The app may have changed since.

The store currently lists version 4.0.40, updated 2026-09-29.

What we measured

Each line is a measurement published as a measurement, never a verdict.

How these are measured

Each line is a measurement, published as a measurement. Where we have not looked, the line says so rather than reading as a zero.

Developer replies to reviews
Replies to fewer than 1 review in 20
Price in the store description
States no price and billing period
Cancelling, in the store description
Does not say how to cancel
Themes reported by reviewers
1 theme reported
Counted from the reviews we have read for this app. "No theme reported" means no theme reached our reporting threshold — it is not a finding that nothing is wrong with this app, and we do not say it is.
Five-star share of ratings
65–79% five-star
Arithmetic on the stores' own published rating counts. It says nothing about why the ratings fall where they do.

In the package we scanned

No package has been scanned for this app, so nothing is published about what it ships. That is an absence of evidence about the app, not a finding about it.

Graded bands · predicate set 1.4 · how these are measured

What the analysis found

App-specific findings, grouped by what each one rests on. How they are graded lives on its own page.

Methodology

One source only — shown, not confirmed 1

A single kind of evidence. We publish these because withholding them would be the bigger distortion, and we do not treat any of them as a finding we stand behind.

Reported by users: Hard to cancel
One source onlyShown, not confirmed — the only source is user reviews.view evidence
Cancelling the subscription is blocked, hidden, multi-step, or simply does not take effect.
What we saw: Hard to cancel: raised by 8 distinct reviewers (1.6% of 506 reviews scanned)

Highlighted reviews

Representative public review excerpts shown as user reports, not Appworthy audit evidence.

Hard to cancel
“This is very bad app - FRAUD APP — I have deleted my account few month ago! But I have noticed yesterday that they are still charging me $20 monthly payment!! It's fraud and hard to unsubscribe DO NOT USE IT!!”
1★ · App Store · 2026-09-01
Hard to cancel
“Does not work — Does not work as a alternative to a phone. Also, instructions to cancel are incorrect and it is almost impossible to cancel.”
1★ · App Store · 2026-08-02
Hard to cancel
“Terrible Service — Constantly drops out. Impossible to cancel. Non-existent customer service all routed through bots. There is not even a number to call for assistance.”
1★ · App Store · 2026-06-03

Assessment & version history

App changes and Appworthy events in one timeline.

Store listing updated to version 4.0.40.

What this app sells

Useful store-disclosed pricing, kept below the app listing.

Business modelFree

Prices and terms as disclosed by the store listing.