“Took my money — I never signed up for a subscription and all of the sudden I have $138 taken out of my account from RO. Mind you the first attempt was declined and then they tried again today and STOLE my money. I don’t even use this app.”
Public review signal · 459 reviews scanned · scope limited to review patterns.
4.8 ★12,200 ratings
—Downloads
17+Age rating
200 MBApp size
FreeIn-app purchases
About this app
Welcome to Ro. Healthcare designed to help you feel your best and achieve your goals.
On Ro, you can connect with Ro-affiliated, US-licensed healthcare professionals, 100% online. Get world-class treatment options and products for weight management, sexual health, fertility, skincare, and more. Ro offers a flexible range of options so you can improve your health with expert care that fits your lifestyle.
HOW TO GET STARTED: Create your account on Ro.co first, then log into the app.
The Ro app puts you in control of your care.
- Reliable, convenient, and discreet care—all in one place - Access to GLP-1s and Sparks (only available on Ro) - Quality customer care - Curated content and support through your care journey - Real-time order tracking - Regular treatment updates - Free GLP-1 Insurance Checker to see if you're covered
Preview
Real screenshots from the store listing.
Independent evidence report
Evidence and review signals
This is where the page changes from an app-store listing into an evidence report: findings, important reviews, pricing and a dated history.
What we measured
Each line is a measurement published as a measurement, never a verdict.
Each line is a measurement, published as a measurement. Where we have not looked, the line says so rather than reading as a zero.
Developer replies to reviews
Replies to fewer than 1 review in 20
Price in the store description
States no price and billing period
Cancelling, in the store description
Does not say how to cancel
Themes reported by reviewers
No theme reported
Counted from the reviews we have read for this app. "No theme reported" means no theme reached our reporting threshold — it is not a finding that nothing is wrong with this app, and we do not say it is.
Five-star share of ratings
90% or more five-star
Arithmetic on the stores' own published rating counts. It says nothing about why the ratings fall where they do.
In the package we scanned
No package has been scanned for this app, so nothing is published about what it ships. That is an absence of evidence about the app, not a finding about it.
Graded bands · predicate set 1.4 · how these are measured
What the analysis found
App-specific findings, grouped by what each one rests on. How they are graded lives on its own page.
Surprise charges36 reviews · user report
Hard to cancel12 reviews · user report
Misleading advertising10 reviews · user report
Highlighted reviews
Representative public review excerpts shown as user reports, not Appworthy audit evidence.
“Stole my money — Stole my money and never shipped anything . Don’t use them!”
“NOT GOOD APP — I was charged twice for the same medication, and now I have to deal with getting the duplicate charge resolved. The website shows that my medication order was submitted, but the app does not recognize my account, even…”
Assessment & version history
App changes and Appworthy events in one timeline.
Store listing updated to version 4.6.0.
What this app sells
Useful store-disclosed pricing, kept below the app listing.
Business modelFree
Prices and terms as disclosed by the store listing.