Real store listing. Store data comes from public listings; the assessment type and evidence coverage are labeled on this page.
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Public review signal · 248 reviews scanned · scope limited to review patterns.

ServiceNow Agent

ServiceNow

ServiceNow Mobile Agent app delivers out-of-the-box, mobile-first experiences…

4.6 ★2,524 ratings
—Downloads
4+Age rating
146 MBApp size
FreeIn-app purchases

About this app

ServiceNow Mobile Agent app delivers out-of-the-box, mobile-first experiences for the most common service desk agent workflows, making it easy for agents to triage, act on and resolve requests on the go. The app enables service desk agents to promptly manage and resolve end user issues from their mobile devices. Agents use the app’s intuitive interface to accept and update work even without Internet connectivity. The app greatly simplifies work by leveraging native device capabilities for tasks like navigation, barcode scanning, or collecting a signature.​​

The app comes with out-of-the-box workflows for service desk agents in IT, Customer Service, HR, Field Services, Security Ops and IT Asset Management. Organizations can easily configure and extend the workflows to meet their own unique needs. ​​…

Preview

Real screenshots from the store listing.

8 screenshots
ServiceNow Agent screenshot 1
ServiceNow Agent screenshot 2
ServiceNow Agent screenshot 3
ServiceNow Agent screenshot 4
ServiceNow Agent screenshot 5
ServiceNow Agent screenshot 6
ServiceNow Agent screenshot 7
ServiceNow Agent screenshot 8

Independent evidence report

Evidence and review signals

This is where the page changes from an app-store listing into an evidence report: findings, important reviews, pricing and a dated history.

Store listing and review signals

What we measured

Each line is a measurement published as a measurement, never a verdict.

How these are measured

Each line is a measurement, published as a measurement. Where we have not looked, the line says so rather than reading as a zero.

Developer replies to reviews
Replies to fewer than 1 review in 20
Price in the store description
States no price and billing period
Cancelling, in the store description
Does not say how to cancel
Themes reported by reviewers
No theme reported
Counted from the reviews we have read for this app. "No theme reported" means no theme reached our reporting threshold — it is not a finding that nothing is wrong with this app, and we do not say it is.
Five-star share of ratings
Not assessed
No rating histogram has been captured for this app

In the package we scanned

No package has been scanned for this app, so nothing is published about what it ships. That is an absence of evidence about the app, not a finding about it.

Graded bands · predicate set 1.4 · how these are measured

What the analysis found

App-specific findings, grouped by what each one rests on. How they are graded lives on its own page.

Methodology

No review themes cleared the reporting threshold.

Assessment & version history

App changes and Appworthy events in one timeline.

Store listing updated to version 22.0.1.

What this app sells

Useful store-disclosed pricing, kept below the app listing.

Business modelFree

Prices and terms as disclosed by the store listing.