“very poor connection to pumps, misses discounts continually, never received race day discounts, last few days unsalted to activate pumps! I use other fuel apps such as Chevron and never have these problems... no good just false…”
Independent automated assessment · 3 signal sources · 1,412 reviews scanned · analyzed 2026-10-06.
Shell: Fuel, Charge & More
Shell Information Technology International B.V.Earn & save with Fuel Rewards®
4.3 ★114,972 ratings
1M+Downloads
17+Age rating
122 MBApp size
FreeIn-app purchases
About this app
The Shell App is designed to help you make the most of your stop!
Shell® Fuel Rewards® Program •Join the Shell® Fuel Rewards® Program to save at the pump. See full Terms & Conditions for details. •Earn additional fuel savings by using mobile payment in the Shell App. •The more you fill, the more you save. Platinum Status members save 10c/gallon. •View and manage your rewards in the Shell® Fuel Rewards® Hub, and easily link your loyalty accounts for added savings. •Browse Fuel, In-store, Dining, Grocer, and Participating brand offers – all in one app. •As a new Shell® Fuel Rewards® Member, you'll save 10c/gal on your 1st fill, 20c/gal on your 2nd fill, and 30c/gal on your 3rd fill. •As a Shell® Fuel Rewards® Member, stack your loyalty savings with 4% back when you fill up or charge at Shell using the new Shell Performance Elite Credit Card.…
Preview
Real screenshots from the store listing.
Independent evidence report
Evidence and review signals
This is where the page changes from an app-store listing into an evidence report: findings, important reviews, pricing and a dated history.
Which version this describes
When we ran this analysis, and what the store lists now.
App Store
This analysis describes version 9.8.0 of the app, analyzed 2026-10-06 . The app may have changed since.
The store currently lists version 9.8.0, updated 2026-09-21.
Google Play
This analysis describes version 9.8.0 of the app, analyzed 2026-10-04 . The app may have changed since.
The store currently lists version 9.8.0, updated 2026-09-17.
What we measured
Each line is a measurement published as a measurement, never a verdict.
Each line is a measurement, published as a measurement. Where we have not looked, the line says so rather than reading as a zero.
Developer replies to reviews
Replies to at least 1 review in 20
Price in the store description
States no price and billing period
Cancelling, in the store description
Does not say how to cancel
Themes reported by reviewers
1 theme reported
Counted from the reviews we have read for this app. "No theme reported" means no theme reached our reporting threshold — it is not a finding that nothing is wrong with this app, and we do not say it is.
Five-star share of ratings
65–79% five-star
Arithmetic on the stores' own published rating counts. It says nothing about why the ratings fall where they do.
In the package we scanned
No package has been scanned for this app, so nothing is published about what it ships. That is an absence of evidence about the app, not a finding about it.
Graded bands · predicate set 1.4 · how these are measured
What the analysis found
App-specific findings, grouped by what each one rests on. How they are graded lives on its own page.
Positive evidence 1
Things this app does right, published at the same strengths as the catch list.
Developer says data deletion can be requested
The developer's data-safety disclosure on the store states that users can request deletion of their data, or the app's own text offers a way to delete the account. This restates what the developer declares; it is not a test of whether deletion works. Apple publishes no equivalent disclosure, so on an Apple-only listing only the app's own text can support it.
What we saw: The developer's store data-safety disclosure states that data deletion can be requested; we have not seen a deletion control in the app's own text
One source only — shown, not confirmed 1
A single kind of evidence. We publish these because withholding them would be the bigger distortion, and we do not treat any of them as a finding we stand behind.
Reported by users: Reports that the ads misrepresent the app
Reviewers repeatedly report that the app is not what its advertising showed. We never see the ad creative itself, so nothing we collect can corroborate or refute this — it is published as an attributed user report: what reviewers say, and how many of them said it.
What we saw: Misleading advertising: raised by 5 distinct reviewers (0.6% of 850 reviews scanned)
Highlighted reviews
Representative public review excerpts shown as user reports, not Appworthy audit evidence.
“Fraud program??? No support, suck company — The Rewards program advertising is misleading promotion, i have wrote support but they just ignored reports”
“False advertising- You don't get enrolled discounts — I've enrolled and downloaded the shell app, linked my card, gave a pin, etc. I signed up for race day rewards and other email reward offerings (they confirm I am enrolled) but when it…”
Assessment & version history
App changes and Appworthy events in one timeline.
Store listing updated to version 9.8.0.
What this app sells
Useful store-disclosed pricing, kept below the app listing.
Business modelFree
Prices and terms as disclosed by the store listing.