Real store listing. Store data comes from public listings; the assessment type and evidence coverage are labeled on this page.
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Public review signal · 500 reviews scanned · scope limited to review patterns.

Shopify Inbox

Shopify Inc.

Live chat for your business

4.8 ★13,183 ratings
—Downloads
4+Age rating
43 MBApp size
FreeIn-app purchases

About this app

About Shopify Inbox Use Shopify Inbox to talk with customers and sell over chat. With Shopify Inbox, you can close sales faster, build strong customer relationships, and spend less time on support all from a free business chat app.

USE CHAT TO SELL MORE AND BUILD STRONG RELATIONSHIPS

Shopify Inbox is so much more than support. In fact, 70% of Shopify Inbox conversations are with customers making a purchasing decision.…

Preview

Real screenshots from the store listing.

8 screenshots
Shopify Inbox screenshot 1
Shopify Inbox screenshot 2
Shopify Inbox screenshot 3
Shopify Inbox screenshot 4
Shopify Inbox screenshot 5
Shopify Inbox screenshot 6
Shopify Inbox screenshot 7
Shopify Inbox screenshot 8

Independent evidence report

Evidence and review signals

This is where the page changes from an app-store listing into an evidence report: findings, important reviews, pricing and a dated history.

Store listing and review signals

What we measured

Each line is a measurement published as a measurement, never a verdict.

How these are measured

Each line is a measurement, published as a measurement. Where we have not looked, the line says so rather than reading as a zero.

Developer replies to reviews
Replies to fewer than 1 review in 20
Price in the store description
States no price and billing period
Cancelling, in the store description
Does not say how to cancel
Themes reported by reviewers
No theme reported
Counted from the reviews we have read for this app. "No theme reported" means no theme reached our reporting threshold — it is not a finding that nothing is wrong with this app, and we do not say it is.
Five-star share of ratings
80–89% five-star
Arithmetic on the stores' own published rating counts. It says nothing about why the ratings fall where they do.

In the package we scanned

No package has been scanned for this app, so nothing is published about what it ships. That is an absence of evidence about the app, not a finding about it.

Graded bands · predicate set 1.4 · how these are measured

What the analysis found

App-specific findings, grouped by what each one rests on. How they are graded lives on its own page.

Methodology

No review themes cleared the reporting threshold.

Assessment & version history

App changes and Appworthy events in one timeline.

Store listing updated to version 8.64.0.

What this app sells

Useful store-disclosed pricing, kept below the app listing.

Business modelFree

Prices and terms as disclosed by the store listing.