“predatory. Canceled credit card still can't cancel. terrible bad customer service using poor AI”
Independent automated assessment · 3 signal sources · 900 reviews scanned · analyzed 2026-10-04.
Simple・AI Weight Loss & Health
Simple.Life Apps IncAI health coach for lasting weight loss Simple is an AI health coach for sust…
4.5 ★142,851 ratings
5M+Downloads
9+Age rating
—App size
Free · In-app purchasesIn-app purchases
About this app
AI health coach for lasting weight loss Simple is an AI health coach for sustainable weight loss, better health, and long-term fitness. It is designed to support weight loss for women and anyone focused on improving health through realistic fitness habits. Simple helps you build healthier routines with personalized plans, real-time nutrition guidance, on-demand coaching, and tailored workout routines that fit everyday life. These workout routines support balanced fitness, sustainable weight loss, and better health without strict calorie counting, complicated food math, or extreme restrictions. For the first time, weight loss feels balanced, realistic, and enjoyable, supporting long-term health and fitness.
Key Problems Simple Solves
Simple brings fitness, smarter food awareness, and habit building together in one seamless health experience.…
Preview
Real screenshots from the store listing.
Independent evidence report
Evidence and review signals
This is where the page changes from an app-store listing into an evidence report: findings, important reviews, pricing and a dated history.
Which version this describes
When we ran this analysis, and what the store lists now.
This analysis describes version 8.65.0 of the app, analyzed 2026-10-04 . The app may have changed since.
The store currently lists version 8.65.0, updated 2026-09-28.
What we measured
Each line is a measurement published as a measurement, never a verdict.
Each line is a measurement, published as a measurement. Where we have not looked, the line says so rather than reading as a zero.
Developer replies to reviews
Replies to at least 1 review in 20
Price in the store description
States no price and billing period
Cancelling, in the store description
Does not say how to cancel
Themes reported by reviewers
2 themes reported
Counted from the reviews we have read for this app. "No theme reported" means no theme reached our reporting threshold — it is not a finding that nothing is wrong with this app, and we do not say it is.
Five-star share of ratings
65–79% five-star
Arithmetic on the stores' own published rating counts. It says nothing about why the ratings fall where they do.
In the package we scanned
No package has been scanned for this app, so nothing is published about what it ships. That is an absence of evidence about the app, not a finding about it.
Graded bands · predicate set 1.4 · how these are measured
What the analysis found
App-specific findings, grouped by what each one rests on. How they are graded lives on its own page.
The catch list 1
Charges we publish at a strength we stand behind: measured from an artefact, agreed by independent sources, or reported by enough users to clear that charge's own published bar.
Reported by users: Hard to cancel
Cancelling the subscription is blocked, hidden, multi-step, or simply does not take effect.
What we saw: Raised by 28 distinct reviewers — 3.1% of the 900 reviews scanned on this store leg (Google Play).
Positive evidence 1
Things this app does right, published at the same strengths as the catch list.
Developer says data deletion can be requested
The developer's data-safety disclosure on the store states that users can request deletion of their data, or the app's own text offers a way to delete the account. This restates what the developer declares; it is not a test of whether deletion works. Apple publishes no equivalent disclosure, so on an Apple-only listing only the app's own text can support it.
What we saw: The developer's store data-safety disclosure states that data deletion can be requested; we have not seen a deletion control in the app's own text
One source only — shown, not confirmed 1
A single kind of evidence. We publish these because withholding them would be the bigger distortion, and we do not treat any of them as a finding we stand behind.
Reported by users: Reports of unexpected charges
A large number of reviewers report being charged when they did not expect it — including being charged after cancelling during a free trial, or when a trial turned into a paid plan without warning. We cannot see anyone's billing, so this is published as an attributed user report: what reviewers say, and how many of them said it.
What we saw: Surprise charges: raised by 25 distinct reviewers (2.8% of 900 reviews scanned)
Highlighted reviews
Representative public review excerpts shown as user reports, not Appworthy audit evidence.
“really worrying advice and really difficult to cancel”
“Can't cancel subscription. I see Simple Plan keeps charging my Pay Pal account , even though I disputed with PayPal. Today Followed through, to your website and email both still did not allow for cancellation. The AI did not allow…”
Assessment & version history
App changes and Appworthy events in one timeline.
Store listing updated to version 8.65.0.
What this app sells
Useful store-disclosed pricing, kept below the app listing.
Items shown0
Lowest—
Highest—
Google Play does not publish per-purchase prices.