“Extremely difficult to cancel monthly subscription — I am frustrated there is no option to cancel your subscription through the app. Instead of providing a simple cancellation button, there is only options to upgrade and no option to…”
Independent automated assessment · 3 signal sources · 208 reviews scanned · analyzed 2026-10-05.
4.8 ★323,240 ratings
—Downloads
4+Age rating
467 MBApp size
FreeIn-app purchases
About this app
The SimpliSafe Home Security iPhone and iPad app lets you control your SimpliSafe security system from anywhere in the world.
Arm and disarm the system, set instant notifications and keep track of everything in an up to the minute timeline. You can even watch and capture live video if you have a SimpliSafe camera.
Preview
Real screenshots from the store listing.
Independent evidence report
Evidence and review signals
This is where the page changes from an app-store listing into an evidence report: findings, important reviews, pricing and a dated history.
Which version this describes
When we ran this analysis, and what the store lists now.
This analysis describes version 2400.8.0 of the app, analyzed 2026-10-05 . The app may have changed since.
The store currently lists version 2400.8.0, updated 2026-09-28.
What we measured
Each line is a measurement published as a measurement, never a verdict.
Each line is a measurement, published as a measurement. Where we have not looked, the line says so rather than reading as a zero.
Developer replies to reviews
Replies to fewer than 1 review in 20
Price in the store description
States no price and billing period
Cancelling, in the store description
Does not say how to cancel
Themes reported by reviewers
1 theme reported
Counted from the reviews we have read for this app. "No theme reported" means no theme reached our reporting threshold — it is not a finding that nothing is wrong with this app, and we do not say it is.
Five-star share of ratings
80–89% five-star
Arithmetic on the stores' own published rating counts. It says nothing about why the ratings fall where they do.
In the package we scanned
No package has been scanned for this app, so nothing is published about what it ships. That is an absence of evidence about the app, not a finding about it.
Graded bands · predicate set 1.4 · how these are measured
What the analysis found
App-specific findings, grouped by what each one rests on. How they are graded lives on its own page.
One source only — shown, not confirmed 1
A single kind of evidence. We publish these because withholding them would be the bigger distortion, and we do not treat any of them as a finding we stand behind.
Reported by users: Hard to cancel
Cancelling the subscription is blocked, hidden, multi-step, or simply does not take effect.
What we saw: Hard to cancel: raised by 6 distinct reviewers (2.9% of 208 reviews scanned)
Highlighted reviews
Representative public review excerpts shown as user reports, not Appworthy audit evidence.
“Impossible to cancel — They make it as hard as possible to cancel. Horrible”
“Very hard to cancel — They make it hard to cancel you have to call in and wait”
Assessment & version history
App changes and Appworthy events in one timeline.
Store listing updated to version 2400.8.0.
What this app sells
Useful store-disclosed pricing, kept below the app listing.
Business modelFree
Prices and terms as disclosed by the store listing.