Real store listing. Store data comes from public listings; the assessment type and evidence coverage are labeled on this page.
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Independent automated assessment · 3 signal sources · 544 reviews scanned · analyzed 2026-10-06.

Smartsheet: Projects & Teams

Smartsheet Inc.

Task Management & Productivity

4.9 ★120,332 ratings
—Downloads
4+Age rating
151 MBApp size
FreeIn-app purchases

About this app

Getting started is easy! Either sign in with your existing Smartsheet account or enter your email to sign up for a free 30-day trial. Join millions of other innovative users and upgrade to a paid account at any time.

Use Smartsheet, a dynamic workspace that empowers teams to manage projects, automate workflows, and rapidly build new solutions—using no-code tools they love, and backed by the security IT needs. Smartsheet is trusted by companies of all sizes, across 190 countries — including over 90% of Fortune 100 companies, and over 80% of Fortune 500 companies.

Manage projects and tasks, automate workflows, collaborate with your team, and maximize productivity, anytime, anywhere!

With Smartsheet you can:

COLLABORATE WITH YOUR TEAM…

Preview

Real screenshots from the store listing.

8 screenshots
Smartsheet: Projects & Teams screenshot 1
Smartsheet: Projects & Teams screenshot 2
Smartsheet: Projects & Teams screenshot 3
Smartsheet: Projects & Teams screenshot 4
Smartsheet: Projects & Teams screenshot 5
Smartsheet: Projects & Teams screenshot 6
Smartsheet: Projects & Teams screenshot 7
Smartsheet: Projects & Teams screenshot 8

Independent evidence report

Evidence and review signals

This is where the page changes from an app-store listing into an evidence report: findings, important reviews, pricing and a dated history.

Automated analysis in progress

Which version this describes

When we ran this analysis, and what the store lists now.

This analysis describes version 26.17.2 of the app, analyzed 2026-10-06 . The app may have changed since.

The store currently lists version 26.17.2, updated 2026-10-02.

What we measured

Each line is a measurement published as a measurement, never a verdict.

How these are measured

Each line is a measurement, published as a measurement. Where we have not looked, the line says so rather than reading as a zero.

Developer replies to reviews
Replies to fewer than 1 review in 20
Price in the store description
States no price and billing period
Cancelling, in the store description
Does not say how to cancel
Themes reported by reviewers
1 theme reported
Counted from the reviews we have read for this app. "No theme reported" means no theme reached our reporting threshold — it is not a finding that nothing is wrong with this app, and we do not say it is.
Five-star share of ratings
80–89% five-star
Arithmetic on the stores' own published rating counts. It says nothing about why the ratings fall where they do.

In the package we scanned

No package has been scanned for this app, so nothing is published about what it ships. That is an absence of evidence about the app, not a finding about it.

Graded bands · predicate set 1.4 · how these are measured

What the analysis found

App-specific findings, grouped by what each one rests on. How they are graded lives on its own page.

Methodology

One source only — shown, not confirmed 1

A single kind of evidence. We publish these because withholding them would be the bigger distortion, and we do not treat any of them as a finding we stand behind.

Reported by users: Hard to cancel
One source onlyShown, not confirmed — the only source is user reviews.view evidence
Cancelling the subscription is blocked, hidden, multi-step, or simply does not take effect.
What we saw: Hard to cancel: raised by 10 distinct reviewers (1.8% of 544 reviews scanned)

Highlighted reviews

Representative public review excerpts shown as user reports, not Appworthy audit evidence.

Hard to cancel
“If you plan to cancel good luck — They make it impossible to get in contact with ANYONE! I used this at my old job with an old work email. No longer have access to this email. I can’t cancel my subscription and I can’t access anything to…”
1★ · App Store · 2026-04-01
Hard to cancel
“Impossible to cancel once you’ve subscribed. And they don’t respond to help requests or contacts. — Basically the title.”
1★ · App Store · 2026-02-28
Hard to cancel
“The worst — Can’t cancel”
1★ · App Store · 2026-02-15

Assessment & version history

App changes and Appworthy events in one timeline.

Store listing updated to version 26.17.2.

What this app sells

Useful store-disclosed pricing, kept below the app listing.

Business modelFree

Prices and terms as disclosed by the store listing.