“I purchased tickets, and 30 minutes after, I received an email that the tickets were "unavailable" so they sent me "comparable" tickets, which was a lie. The tickets they sent as a comparable replacement were far cheaper than the ones I…”
Independent automated assessment · 6 signal sources · 749 reviews scanned · analyzed 2026-10-04.
StubHub - Live Event Tickets
StubHubYOUR DESTINATION FOR LIVE EVENTS Put the world of live events at your fingert…
4.4 ★101,209 ratings
10M+Downloads
4+Age rating
—App size
FreeIn-app purchases
About this app
YOUR DESTINATION FOR LIVE EVENTS Put the world of live events at your fingertips with over 50 million listings in 200+ countries. Discover concerts, sports, theatre, comedy and festivals — all in one place.
DISCOVER EVENTS, CURATED JUST FOR YOU Get personalized event recommendations based on what you love. Follow favorite artists, teams, and venues to stay in the loop about upcoming dates and pre-sales.
CHOOSE YOUR VIEW View interactive 3D venue maps and seat view previews so you know exactly what you're getting. Filter by price range, section, row, number of tickets, or special amenities like VIP packages and accessible seating.
BUY WITH CONFIDENCE Your order is backed by our FanProtect Guarantee®. If there's an issue with your tickets, we'll make it right with replacement tickets or a full refund. If your plans change, you can easily resell your tickets on the app.…
Preview
Real screenshots from the store listing.
Independent evidence report
Evidence and review signals
This is where the page changes from an app-store listing into an evidence report: findings, important reviews, pricing and a dated history.
Which version this describes
When we ran this analysis, and what the store lists now.
This analysis describes version 106.3.23 of the app (the version number recorded inside the package we inspected), analyzed 2026-10-04 . The app may have changed since.
The store currently lists version 106.3.23, updated 2026-09-28.
What we measured
Each line is a measurement published as a measurement, never a verdict.
Each line is a measurement, published as a measurement. Where we have not looked, the line says so rather than reading as a zero.
Developer replies to reviews
Replies to fewer than 1 review in 20
Price in the store description
States no price and billing period
Cancelling, in the store description
Does not say how to cancel
Themes reported by reviewers
1 theme reported
Counted from the reviews we have read for this app. "No theme reported" means no theme reached our reporting threshold — it is not a finding that nothing is wrong with this app, and we do not say it is.
Five-star share of ratings
65–79% five-star
Arithmetic on the stores' own published rating counts. It says nothing about why the ratings fall where they do.
In the package we scanned
From the package we downloaded and read — version 106.3.23, scanned 2026-10-01.
Permissions Android classifies as dangerous
6 or more requested
Counted against the eighteen permissions listed in collect-package.ts. A dangerous permission is one Android asks the user to grant; requesting one is not itself a finding.
Analytics or tracking SDKs in the scanned package
1–2 found
Advertising SDKs in the scanned package
None found
Counted as distinct SDKs in the package we scanned. One mediation bundle can contribute several, so this is not a count of advertisers.
Graded bands · predicate set 1.4 · how these are measured
What the analysis found
App-specific findings, grouped by what each one rests on. How they are graded lives on its own page.
Positive evidence 2
Things this app does right, published at the same strengths as the catch list.
Developer says data deletion can be requested
The developer's data-safety disclosure on the store states that users can request deletion of their data, or the app's own text offers a way to delete the account. This restates what the developer declares; it is not a test of whether deletion works. Apple publishes no equivalent disclosure, so on an Apple-only listing only the app's own text can support it.
What we saw: The developer's store data-safety disclosure states that data deletion can be requested; we have not seen a deletion control in the app's own text
No advertising SDKs
No advertising or mediation SDK of any kind was found in the package.
What we saw: No advertising or mediation SDK among the 6 SDKs detected in the package
One source only — shown, not confirmed 1
A single kind of evidence. We publish these because withholding them would be the bigger distortion, and we do not treat any of them as a finding we stand behind.
Reported by users: Reports of unexpected charges
A large number of reviewers report being charged when they did not expect it — including being charged after cancelling during a free trial, or when a trial turned into a paid plan without warning. We cannot see anyone's billing, so this is published as an attributed user report: what reviewers say, and how many of them said it.
What we saw: Surprise charges: raised by 29 distinct reviewers (3.9% of 749 reviews scanned)
Highlighted reviews
Representative public review excerpts shown as user reports, not Appworthy audit evidence.
“I selected the parking garage attached to the concert venue. Didn't realize that stubhub sold me a parking space to a garage a mile away. I thought I was the one that made the mistake. So I went back into the website to buy a parking spot…”
“Bought parking pass 6 months early for Rush concert and the day of concert gave me an error saying chose a different parking spot that was 3.5 miles away from the venue. Had to spend an extra 65.00 on Lyft. Horrible service. They would…”
Assessment & version history
App changes and Appworthy events in one timeline.
Store listing updated to version 106.3.23.
What this app sells
Useful store-disclosed pricing, kept below the app listing.
Business modelFree
Prices and terms as disclosed by the store listing.