“Totally does not block Spam calls. Looking into the Scam Sheild settings, I found a setting toggled on allowing T Mobile to sell your information. This is a scummy business practice. This should be illegal.”
Independent automated assessment · 6 signal sources · 2,894 reviews scanned · analyzed 2026-10-06.
4.7 ★2,389,710 ratings
10M+Downloads
12+Age rating
781 MBApp size
FreeIn-app purchases
About this app
Whether you’re shopping, managing your account and devices, looking for a new plan, or snagging exclusive benefits, start with the T-Life app.
• Shopping for a new device? Shop our widest selection without leaving your couch. • Access exclusive benefits including Netflix On Us and savings on travel and dining. • Get freebies, fun perks, and a chance at epic prizes on T-Mobile Tuesday. • Try the Best Network and some of our favorite benefits for 30 days. For free. • Switch to T-Mobile. Check out rate plans, shop devices, and more. • Manage your account, pay bills, and track your usage with just a few taps. • Configure your T-Mobile Home Internet gateway with ease. • Stay connected with SyncUP devices for home, car, and family. • Access your T-Mobile Money® and T-Mobile Visa® accounts. • Protect yourself from spam and robocalls with Scam Shield.…
Preview
Real screenshots from the store listing.
Independent evidence report
The evidence behind this assessment
This is where the page changes from an app-store listing into an evidence report: findings, important reviews, pricing and a dated history.
Which version this describes
When we ran this analysis, and what the store lists now.
App Store
This analysis describes version 12.1.0 of the app, analyzed 2026-10-06 . The app may have changed since.
The store currently lists version 12.1.0, updated 2026-09-27.
Google Play
This analysis describes version 10.1.1 of the app (the version number recorded inside the package we inspected), analyzed 2026-10-04 . The app may have changed since.
The store currently lists version VARY, updated 2026-09-26.
What we measured
Each line is a measurement published as a measurement, never a verdict.
Each line is a measurement, published as a measurement. Where we have not looked, the line says so rather than reading as a zero.
Developer replies to reviews
Replies to at least 1 review in 20
Price in the store description
States no price and billing period
Cancelling, in the store description
Does not say how to cancel
Themes reported by reviewers
3 or more themes reported
Counted from the reviews we have read for this app. "No theme reported" means no theme reached our reporting threshold — it is not a finding that nothing is wrong with this app, and we do not say it is.
Five-star share of ratings
80–89% five-star
Arithmetic on the stores' own published rating counts. It says nothing about why the ratings fall where they do.
In the package we scanned
From the package we downloaded and read — version 10.1.1, scanned 2026-10-03.
Permissions Android classifies as dangerous
6 or more requested
Counted against the eighteen permissions listed in collect-package.ts. A dangerous permission is one Android asks the user to grant; requesting one is not itself a finding.
Analytics or tracking SDKs in the scanned package
3 or more found
Advertising SDKs in the scanned package
1–2 found
Counted as distinct SDKs in the package we scanned. One mediation bundle can contribute several, so this is not a count of advertisers.
Graded bands · predicate set 1.4 · how these are measured
What the analysis found
App-specific findings, grouped by what each one rests on. How they are graded lives on its own page.
The catch list 1
Charges we publish at a strength we stand behind: measured from an artefact, agreed by independent sources, or reported by enough users to clear that charge's own published bar.
Tracking and data collection concerns
The app ships session-recording or a wide tracking stack, holds permissions that read personal data, or is reported by users to sell, leak or over-collect it. The evidence line says which of those was observed.
What we saw: Ships session-recording SDK (Instabug) that can replay on-screen activity
Positive evidence 1
Things this app does right, published at the same strengths as the catch list.
States a price, or offers a one-time purchase
The app's own text offers a one-time or lifetime purchase, or reviewers report that the price is stated clearly.
What we saw: Offers a one-time or lifetime purchase: "A one-time payment for remaining balance is still required to restore service."
One source only — shown, not confirmed 7
A single kind of evidence. We publish these because withholding them would be the bigger distortion, and we do not treat any of them as a finding we stand behind.
Reported by users: Aggressive ad load
Advertising volume or placement that interrupts normal use: ads between every action, unskippable or forced full-screen ads.
What we saw: Aggressive ad load: raised by 10 distinct reviewers (0.5% of 1986 reviews scanned)
In the app's own text: Hard to cancel
Cancelling the subscription is blocked, hidden, multi-step, or simply does not take effect.
What we saw: Cancellation copy routes the user away from a direct control: "Back up your device and turn off Find My iPhone before you go to the store. [How to back up my device](https://www.t-mobile.com/support/tutorials/topic/update-amp-backup/how-to…
Reported by users: Reports that the ads misrepresent the app
Reviewers repeatedly report that the app is not what its advertising showed. We never see the ad creative itself, so nothing we collect can corroborate or refute this — it is published as an attributed user report: what reviewers say, and how many of them said it.
What we saw: Misleading advertising: raised by 5 distinct reviewers (0.6% of 908 reviews scanned)
In the app's own text: A plan is pre-picked as 'recommended'
The purchase screen arrives with one plan already framed as the recommended or most popular choice, so the default is the app's preference rather than the user's. We do not compare the plans' prices, and only the app's own text evidences this, so it is shown, but never counted as a charge.
What we saw: Purchase screen steers the choice: "Most popular"
Reported by users: Price keeps rising
The price of the paid tier has been raised on existing users.
What we saw: Price keeps rising: raised by 11 distinct reviewers (1.2% of 908 reviews scanned)
In the app's own text: Trial terms not stated in the app's own text
The app's own screens offer a free trial without stating, beside it, what happens when the trial ends. Read this as context rather than as a charge: renewal terms are normally shown on the store's purchase sheet instead, which we cannot see, and we can only observe one kind of evidence for this — so it is shown, but never counted as a charge.
What we saw: Offers a free trial ("Start Free Trial") with no renewal price, renewal date or auto-renew notice anywhere in the app's own text
In the app's own text: Countdown-timer purchase pressure
The app's own purchase copy attaches a deadline to buying — a countdown, 'offer ends in', 'limited time' — or ships a countdown view on a purchase-screen layout.
What we saw: Deadline pressure in the app's own copy: "Limited-time offer; subject to change. Non-T-Mobile customers only; 1 trial per user. Compatible device req'd. 5G device req'd to access 5G network."
Highlighted reviews
Representative public review excerpts shown as user reports, not Appworthy audit evidence.
“AD SPAMMER AND TRACKER! — Completely unusable, full of ads, won’t even launch half of the time. ALSO, they try to track your every movement in the background. Delete this predatory app and contact your attorney general because they are…”
“AD SPAMMER AND TRACKER! — Completely unusable, full of ads, won’t even launch half of the time. ALSO, they try to track your every movement in the background. Delete this predatory app and contact your attorney general because they are…”
Assessment & version history
App changes and Appworthy events in one timeline.
Store listing updated to version 12.1.0.
What this app sells
Useful store-disclosed pricing, kept below the app listing.
Business modelFree
Prices and terms as disclosed by the store listing.