“Unethical business — This company charged me for services not performed and refused to refund the full amount after I explained the situation and they would only refund 50% of my money. This is the worst business practice I have ever…”
Independent automated assessment · 3 signal sources · 508 reviews scanned · analyzed 2026-10-05.
4.7 ★45,656 ratings
—Downloads
4+Age rating
98 MBApp size
FreeIn-app purchases
About this app
Taskrabbit is the easy way to find skilled and trusted local Taskers to handle all your home improvements and home repairs, from Furniture Assembly and Mounting to Help Moving and house Cleaning - all with just a few taps!
How it works: - Tell us what you need: Share your task details. - Get instant options: Browse Taskers. - Choose your Tasker: Compare prices, reviews, and schedules. - Stay connected: Chat, pay, tip, and review - all in one app. - Save favorites: Rebook your favorite Taskers easily.
Why use Taskrabbit? - Book home improvement in minutes - Transparent pricing - Same-day availability for home repairs and more - Trusted local Taskers - Convenient in-app communication - Secure payment processing - Backed by Happiness Pledge - Dedicated support every day of the week - Over 4.3M hours saved for customers…
Preview
Real screenshots from the store listing.
Independent evidence report
The evidence behind this assessment
This is where the page changes from an app-store listing into an evidence report: findings, important reviews, pricing and a dated history.
Which version this describes
When we ran this analysis, and what the store lists now.
This analysis describes version 7.100.1 of the app, analyzed 2026-10-05 . The app may have changed since.
The store currently lists version 7.100.1, updated 2026-09-21.
What we measured
Each line is a measurement published as a measurement, never a verdict.
Each line is a measurement, published as a measurement. Where we have not looked, the line says so rather than reading as a zero.
Developer replies to reviews
Replies to fewer than 1 review in 20
Price in the store description
States no price and billing period
Cancelling, in the store description
Does not say how to cancel
Themes reported by reviewers
1 theme reported
Counted from the reviews we have read for this app. "No theme reported" means no theme reached our reporting threshold — it is not a finding that nothing is wrong with this app, and we do not say it is.
Five-star share of ratings
80–89% five-star
Arithmetic on the stores' own published rating counts. It says nothing about why the ratings fall where they do.
In the package we scanned
No package has been scanned for this app, so nothing is published about what it ships. That is an absence of evidence about the app, not a finding about it.
Graded bands · predicate set 1.4 · how these are measured
What the analysis found
App-specific findings, grouped by what each one rests on. How they are graded lives on its own page.
The catch list 1
Charges we publish at a strength we stand behind: measured from an artefact, agreed by independent sources, or reported by enough users to clear that charge's own published bar.
Reported by users: Reports of unexpected charges
A large number of reviewers report being charged when they did not expect it — including being charged after cancelling during a free trial, or when a trial turned into a paid plan without warning. We cannot see anyone's billing, so this is published as an attributed user report: what reviewers say, and how many of them said it.
What we saw: Raised by 37 distinct reviewers — 7.3% of the 508 reviews scanned on this store leg (App Store).
Highlighted reviews
Representative public review excerpts shown as user reports, not Appworthy audit evidence.
“Scam — I needed 3 lights put up and the app charged my credit card over $80 for a deposit and then the tasker declined the project then I chose another tasker and the app charged me another $85 but didn’t refund the other amount. There is…”
“Scam — I hired a Tasker and paid in full, but the Tasker cancelled; they claimed they couldn't issue a refund due to an issue with my card—which makes no sense, as that never happened. They ask you to update your payment method just to…”
Assessment & version history
App changes and Appworthy events in one timeline.
Store listing updated to version 7.100.1.
What this app sells
Useful store-disclosed pricing, kept below the app listing.
Business modelFree
Prices and terms as disclosed by the store listing.