“Real Customers? — They charge me for a customer that “was looking for a professional” but never receive even a Hi from “customer” that choose me as a option, the App still charge me $75 for that “Real Customer””
Independent automated assessment · 3 signal sources · 310 reviews scanned · analyzed 2026-10-05.
4.4 ★64,903 ratings
—Downloads
4+Age rating
253 MBApp size
FreeIn-app purchases
About this app
Find high-quality home care jobs in house cleaning, moving, general contracting and more. Thumbtack for Professionals matches you with customers who are ready to get their projects done. Grow your online presence and get shown to new customers.
FILL YOUR CALENDAR
Work when you want and fill your schedule with quality jobs. Get more leads during open times and slow seasons. Use Thumbtack to target specific jobs, create your perfect job schedule and get the lead volume you want.
INTEGRATE WITH YOUR FAVORITE TOOLS
Manage your bookings more easily, simplify your workflow and get more jobs done. Connect to your favorite partner tools and services including Housecall Pro, GoSite, Service Titan, Google Calendar and more. With these seamless integrations, you’ll get quality jobs and manage your business effortlessly and efficiently.
BUDGET EFFORTLESSLY…
Preview
Real screenshots from the store listing.
Independent evidence report
Evidence and review signals
This is where the page changes from an app-store listing into an evidence report: findings, important reviews, pricing and a dated history.
Which version this describes
When we ran this analysis, and what the store lists now.
This analysis describes version 475.0 of the app, analyzed 2026-10-05 . The app may have changed since.
The store currently lists version 475.0, updated 2026-09-28.
What we measured
Each line is a measurement published as a measurement, never a verdict.
Each line is a measurement, published as a measurement. Where we have not looked, the line says so rather than reading as a zero.
Developer replies to reviews
Replies to fewer than 1 review in 20
Price in the store description
States no price and billing period
Cancelling, in the store description
Does not say how to cancel
Themes reported by reviewers
1 theme reported
Counted from the reviews we have read for this app. "No theme reported" means no theme reached our reporting threshold — it is not a finding that nothing is wrong with this app, and we do not say it is.
Five-star share of ratings
65–79% five-star
Arithmetic on the stores' own published rating counts. It says nothing about why the ratings fall where they do.
In the package we scanned
No package has been scanned for this app, so nothing is published about what it ships. That is an absence of evidence about the app, not a finding about it.
Graded bands · predicate set 1.4 · how these are measured
What the analysis found
App-specific findings, grouped by what each one rests on. How they are graded lives on its own page.
One source only — shown, not confirmed 1
A single kind of evidence. We publish these because withholding them would be the bigger distortion, and we do not treat any of them as a finding we stand behind.
Reported by users: Reports of unexpected charges
A large number of reviewers report being charged when they did not expect it — including being charged after cancelling during a free trial, or when a trial turned into a paid plan without warning. We cannot see anyone's billing, so this is published as an attributed user report: what reviewers say, and how many of them said it.
What we saw: Surprise charges: raised by 23 distinct reviewers (7.4% of 310 reviews scanned)
Highlighted reviews
Representative public review excerpts shown as user reports, not Appworthy audit evidence.
“Suspicious Lead — I’ve been a pro Thumbtack for a while and honestly, this isn’t the first time I’ve received Lead that don’t call back and Thumbtack refuses to refund. Now with the recent update of giving a Thumbtack phone number I…”
“COMPLETE SCAM — These people at Thumbtack constantly push irrelevant “leads” that you don’t want, and charge your credit card each time. You waste more time requesting refunds than exploring bona fide leads. They focus more attention on…”
Assessment & version history
App changes and Appworthy events in one timeline.
Store listing updated to version 475.0.
What this app sells
Useful store-disclosed pricing, kept below the app listing.
Business modelFree
Prices and terms as disclosed by the store listing.