“No Customer service — Not the first time I’ve used this app, but it is the last. I booked a full day directly from one venue’s website. I bought four tickets to a museum using this app. When my email confirmation arrived, tickets were for…”
Independent automated assessment · 3 signal sources · 382 reviews scanned · analyzed 2026-10-05.
4.8 ★35,813 ratings
—Downloads
4+Age rating
95 MBApp size
FreeIn-app purchases
About this app
The Tiqets app opens the doors of culture to those who don’t want to wait in culture’s long lines! Whether you’re at home or already traveling, you can browse cultural attractions, read venue reviews, and purchase paperless tickets without leaving the app. With tickets delivered instantly to your smartphone, and many skip-the-line options, never again must you spend needless time waiting in line.
Skip-the-line tickets - no waiting at hundreds of venues Mobile tickets - tickets right on your smartphone, be it online or offline. No printing required Secure payments - pay for your tickets quickly and safely with a wide range of payment methods Inspiration - insider tips and trusted reviews to help you plan your trip Quality information - all required directions and opening hours in one place…
Preview
Real screenshots from the store listing.
Independent evidence report
Evidence and review signals
This is where the page changes from an app-store listing into an evidence report: findings, important reviews, pricing and a dated history.
Which version this describes
When we ran this analysis, and what the store lists now.
This analysis describes version 2026.10.1 of the app, analyzed 2026-10-05 . The app may have changed since.
The store currently lists version 2026.10.1, updated 2026-09-14.
What we measured
Each line is a measurement published as a measurement, never a verdict.
Each line is a measurement, published as a measurement. Where we have not looked, the line says so rather than reading as a zero.
Developer replies to reviews
Replies to fewer than 1 review in 20
Price in the store description
States no price and billing period
Cancelling, in the store description
Does not say how to cancel
Themes reported by reviewers
1 theme reported
Counted from the reviews we have read for this app. "No theme reported" means no theme reached our reporting threshold — it is not a finding that nothing is wrong with this app, and we do not say it is.
Five-star share of ratings
80–89% five-star
Arithmetic on the stores' own published rating counts. It says nothing about why the ratings fall where they do.
In the package we scanned
No package has been scanned for this app, so nothing is published about what it ships. That is an absence of evidence about the app, not a finding about it.
Graded bands · predicate set 1.4 · how these are measured
What the analysis found
App-specific findings, grouped by what each one rests on. How they are graded lives on its own page.
One source only — shown, not confirmed 1
A single kind of evidence. We publish these because withholding them would be the bigger distortion, and we do not treat any of them as a finding we stand behind.
Reported by users: Reports of unexpected charges
A large number of reviewers report being charged when they did not expect it — including being charged after cancelling during a free trial, or when a trial turned into a paid plan without warning. We cannot see anyone's billing, so this is published as an attributed user report: what reviewers say, and how many of them said it.
What we saw: Surprise charges: raised by 44 distinct reviewers (11.5% of 382 reviews scanned)
Highlighted reviews
Representative public review excerpts shown as user reports, not Appworthy audit evidence.
“SCAM Alert — This app is not tied to museums . Charges extra fees and then tickets don’t download and you can’t get a refund. Total rip off.”
“don’t use — This app is absolutely garbage. They don’t have customer service by phone, only a chat. They have a bunch of ridiculous policies where you can’t even change your tickets, you can’t get a refund, nothing. After you buy, if…”
Assessment & version history
App changes and Appworthy events in one timeline.
Store listing updated to version 2026.10.1.
What this app sells
Useful store-disclosed pricing, kept below the app listing.
Business modelFree
Prices and terms as disclosed by the store listing.