“Cancel subscription — I do not like and I do not want this app and keep billing me $11 every day that I credit for two days”
Independent automated assessment · 3 signal sources · 504 reviews scanned · analyzed 2026-10-05.
4.6 ★72,027 ratings
—Downloads
17+Age rating
63 MBApp size
FreeIn-app purchases
About this app
At TotalAV, Protection is our Priority. Our app for iPhone & iPad helps to keep you safe from web cybersecurity threats with dangerous website blocking, VPN protection for Public Wi-Fi security, SPAM text protection, as well as anti-hacking alerts for website data breaches.
The full list of TotalAV Mobile Security features includes:
► Smart Scan ► Data Breach Check ► Photos & Video Cleanup ► Duplicate Contact Finder ► Event Check ► WebShield (PREMIUM) ► QR Code Check (PREMIUM) ► SPAM Text Protection (PREMIUM) ► VPN (PREMIUM)
TotalAV Free Features include:
Smart Scan ► Alerts to pending iOS Security Updates ► Checks device PIN, Touch and FaceID is enabled ► Security tips & suggestions
Data Breach Check ► Check if your email address is included in any data breaches ► Stay alert to any personal password exposures ► Prevent the chances of identity theft…
Preview
Real screenshots from the store listing.
Independent evidence report
The evidence behind this assessment
This is where the page changes from an app-store listing into an evidence report: findings, important reviews, pricing and a dated history.
Which version this describes
When we ran this analysis, and what the store lists now.
This analysis describes version 2.4.3 of the app, analyzed 2026-10-05 . The app may have changed since.
The store currently lists version 2.4.3, updated 2026-07-28.
What we measured
Each line is a measurement published as a measurement, never a verdict.
Each line is a measurement, published as a measurement. Where we have not looked, the line says so rather than reading as a zero.
Developer replies to reviews
Replies to fewer than 1 review in 20
Price in the store description
States no price and billing period
Cancelling, in the store description
Says how to cancel
Themes reported by reviewers
3 or more themes reported
Counted from the reviews we have read for this app. "No theme reported" means no theme reached our reporting threshold — it is not a finding that nothing is wrong with this app, and we do not say it is.
Five-star share of ratings
65–79% five-star
Arithmetic on the stores' own published rating counts. It says nothing about why the ratings fall where they do.
In the package we scanned
No package has been scanned for this app, so nothing is published about what it ships. That is an absence of evidence about the app, not a finding about it.
Graded bands · predicate set 1.4 · how these are measured
What the analysis found
App-specific findings, grouped by what each one rests on. How they are graded lives on its own page.
The catch list 1
Charges we publish at a strength we stand behind: measured from an artefact, agreed by independent sources, or reported by enough users to clear that charge's own published bar.
Reported by users: Reports of unexpected charges
A large number of reviewers report being charged when they did not expect it — including being charged after cancelling during a free trial, or when a trial turned into a paid plan without warning. We cannot see anyone's billing, so this is published as an attributed user report: what reviewers say, and how many of them said it.
What we saw: Raised by 48 distinct reviewers — 9.5% of the 504 reviews scanned on this store leg (App Store).
One source only — shown, not confirmed 2
A single kind of evidence. We publish these because withholding them would be the bigger distortion, and we do not treat any of them as a finding we stand behind.
Reported by users: Hard to cancel
Cancelling the subscription is blocked, hidden, multi-step, or simply does not take effect.
What we saw: Hard to cancel: raised by 21 distinct reviewers (4.2% of 504 reviews scanned)
Reported by users: Reports that the ads misrepresent the app
Reviewers repeatedly report that the app is not what its advertising showed. We never see the ad creative itself, so nothing we collect can corroborate or refute this — it is published as an attributed user report: what reviewers say, and how many of them said it.
What we saw: Misleading advertising: raised by 7 distinct reviewers (1.4% of 504 reviews scanned)
Highlighted reviews
Representative public review excerpts shown as user reports, not Appworthy audit evidence.
“Dissatisfied — I canceled months ago and I canceled disatisfied. And they’re still billing me they have bad business practices and steel from customers”
“Rip off total — Is just total scam the take you money and rip you off stay out of”
Assessment & version history
App changes and Appworthy events in one timeline.
Store listing updated to version 2.4.3.
What this app sells
Useful store-disclosed pricing, kept below the app listing.
Business modelFree
Prices and terms as disclosed by the store listing.