“Uncaring Monopoly Service — Find someone local, these guys are overpriced. Pros: - none Cons: - can’t cancel or remove payments on mobile app - have to call to cancel (any company that makes it hard to cancel service is shady) - show up…”
Independent automated assessment · 3 signal sources · 500 reviews scanned · analyzed 2026-10-05.
4.6 ★22,015 ratings
—Downloads
4+Age rating
91 MBApp size
FreeIn-app purchases
About this app
When you trust the pros, managing your lawn care is easy. With the TruGreen mobile app, you can handle all your lawn care needs from your phone—making our service more convenient than ever.
Receive personalized seasonal lawn care tips, update your account information, schedule or reschedule your lawn service, get real-time notifications, view upcoming visits and plan details, make secure payments, contact customer support, and more.
Current customers can sign up with your TruGreen account number and stay on top of your plan with just a few simple taps.
Preview
Real screenshots from the store listing.
Independent evidence report
Evidence and review signals
This is where the page changes from an app-store listing into an evidence report: findings, important reviews, pricing and a dated history.
Which version this describes
When we ran this analysis, and what the store lists now.
This analysis describes version 3.0.62 of the app, analyzed 2026-10-05 . The app may have changed since.
The store currently lists version 3.0.62, updated 2026-07-31.
What we measured
Each line is a measurement published as a measurement, never a verdict.
Each line is a measurement, published as a measurement. Where we have not looked, the line says so rather than reading as a zero.
Developer replies to reviews
Replies to fewer than 1 review in 20
Price in the store description
States no price and billing period
Cancelling, in the store description
Does not say how to cancel
Themes reported by reviewers
1 theme reported
Counted from the reviews we have read for this app. "No theme reported" means no theme reached our reporting threshold — it is not a finding that nothing is wrong with this app, and we do not say it is.
Five-star share of ratings
65–79% five-star
Arithmetic on the stores' own published rating counts. It says nothing about why the ratings fall where they do.
In the package we scanned
No package has been scanned for this app, so nothing is published about what it ships. That is an absence of evidence about the app, not a finding about it.
Graded bands · predicate set 1.4 · how these are measured
What the analysis found
App-specific findings, grouped by what each one rests on. How they are graded lives on its own page.
One source only — shown, not confirmed 2
A single kind of evidence. We publish these because withholding them would be the bigger distortion, and we do not treat any of them as a finding we stand behind.
From the store listing: Usable without an account
The app's own screens offer a way past sign-up — guest access, skipping, or browsing before registering — rather than gating the product behind an account. The store's privacy disclosure is checked alongside it: that disclosure is self-reported, so it corroborates this credit rather than establishing it.
What we saw: The store privacy disclosure (5 entries) links no contact details or identifiers to the user — consistent with an app that does not require an account. Self-reported by the developer.
Reported by users: Hard to cancel
Cancelling the subscription is blocked, hidden, multi-step, or simply does not take effect.
What we saw: Hard to cancel: raised by 5 distinct reviewers (1.0% of 500 reviews scanned)
Highlighted reviews
Representative public review excerpts shown as user reports, not Appworthy audit evidence.
“Not terribly impressed — We only use TruGreen for mosquito fogging so my comments are only towards how the app works with that service. Pros: I can see when my last sprays were done. I can see how much I have been charged. Can easily…”
“BE CAREFUL — Paid for mosquito, aeration, and lawn care. Lawn care was right away. No date for aeration for 3 weeks. They keep moving the date back. Tried to use the app for questions and it refers me to the cust serv number. Ridiculous…”
Assessment & version history
App changes and Appworthy events in one timeline.
Store listing updated to version 3.0.62.
What this app sells
Useful store-disclosed pricing, kept below the app listing.
Business modelFree
Prices and terms as disclosed by the store listing.