Independent automated assessment · 3 signal sources · 1,615 reviews scanned · analyzed 2026-10-06.
4.7 ★1,105,034 ratings
5M+Downloads
12+Age rating
231 MBApp size
FreeIn-app purchases
About this app
It’s easy to make the most of your United Healthcare benefits and access care on-the-go with the UnitedHealthcare app†. Just sign in or create an account for secure, convenient access to your health plan. Check your benefits: - See what your plan covers, including copays and out-of-pocket expenses. - Track your deductible and out-of-pocket max. - Follow new claims from start to finish and review old claims too. - Check your health reimbursement, flexible spending, and Optum Bank HSA balances. - † Pay your claims using Optum Bank HSA balances Find & price care: - Search doctors, specialists, hospitals, and clinics in-network and near you - † Access virtual primary care and start a virtual urgent care visit, 24/7 - Create favorites for your PCP provider information and commonly visited hospitals and clinics so you can find them quickly next time.…
Preview
Real screenshots from the store listing.
Independent evidence report
Evidence and review signals
This is where the page changes from an app-store listing into an evidence report: findings, important reviews, pricing and a dated history.
Which version this describes
When we ran this analysis, and what the store lists now.
App Store
This analysis describes version 3.15.1 of the app, analyzed 2026-10-06 . The app may have changed since.
The store currently lists version 3.15.1, updated 2026-10-02.
Google Play
This analysis describes version 3.14.1 of the app, analyzed 2026-10-04 . The app may have changed since.
The store currently lists version 3.15.1, updated 2026-10-02.
The app has been updated since this analysis. The findings on this page describe version 3.14.1, not the version now listed on the store.
Release notes for the newer versions, in the developer’s own words:
Version 3.15.1 · 2026-10-02
No release notes were provided for this version.
What we measured
Each line is a measurement published as a measurement, never a verdict.
Each line is a measurement, published as a measurement. Where we have not looked, the line says so rather than reading as a zero.
Developer replies to reviews
Replies to fewer than 1 review in 20
Price in the store description
States no price and billing period
Cancelling, in the store description
Does not say how to cancel
Themes reported by reviewers
No theme reported
Counted from the reviews we have read for this app. "No theme reported" means no theme reached our reporting threshold — it is not a finding that nothing is wrong with this app, and we do not say it is.
Five-star share of ratings
80–89% five-star
Arithmetic on the stores' own published rating counts. It says nothing about why the ratings fall where they do.
In the package we scanned
No package has been scanned for this app, so nothing is published about what it ships. That is an absence of evidence about the app, not a finding about it.
Graded bands · predicate set 1.4 · how these are measured
What the analysis found
App-specific findings, grouped by what each one rests on. How they are graded lives on its own page.
Positive evidence 1
Things this app does right, published at the same strengths as the catch list.
Developer says data deletion can be requested
The developer's data-safety disclosure on the store states that users can request deletion of their data, or the app's own text offers a way to delete the account. This restates what the developer declares; it is not a test of whether deletion works. Apple publishes no equivalent disclosure, so on an Apple-only listing only the app's own text can support it.
What we saw: The developer's store data-safety disclosure states that data deletion can be requested; we have not seen a deletion control in the app's own text
One source only — shown, not confirmed 1
A single kind of evidence. We publish these because withholding them would be the bigger distortion, and we do not treat any of them as a finding we stand behind.
From the store listing: Usable without an account
The app's own screens offer a way past sign-up — guest access, skipping, or browsing before registering — rather than gating the product behind an account. The store's privacy disclosure is checked alongside it: that disclosure is self-reported, so it corroborates this credit rather than establishing it.
What we saw: The store privacy disclosure (4 entries) links no contact details or identifiers to the user — consistent with an app that does not require an account. Self-reported by the developer.
Assessment & version history
App changes and Appworthy events in one timeline.
What this app sells
Useful store-disclosed pricing, kept below the app listing.
Business modelFree
Prices and terms as disclosed by the store listing.