“Suspicious Business Practices — The app is clunky, with several jobs shown as available being outdated. The background check does not request all information at once which is tedious/annoying, they also requested a picture of my social…”
Independent automated assessment · 3 signal sources · 503 reviews scanned · analyzed 2026-10-04.
4.8 ★15,360 ratings
—Downloads
17+Age rating
196 MBApp size
FreeIn-app purchases
About this app
Looking for care that’s safe, reliable and nearby? UrbanSitter gives you the inside scoop on which sitters your neighbors love and how you’re connected. With background checks, reviews, and rehire stats, you can feel confident from the start.
Whether you need a last-minute sitter right now, help with after-school pickups, or a full-time nanny for newborn twins—you’ll find them here. We also help with pet care, senior care, and household tasks.
LEADING THE WAY IN TRUST & SAFETY • All caregivers pass annual background checks and a review by our Trust & Safety team • See candid parent reviews, repeat families, and response times • Browse 5-star picks from parents in your school or neighborhood
HOW IT WORKS • Describe your care needs or search for sitters near you • Compare rates, reviews, and experience up front • Book, message, and pay—all in one place…
Preview
Real screenshots from the store listing.
Independent evidence report
The evidence behind this assessment
This is where the page changes from an app-store listing into an evidence report: findings, important reviews, pricing and a dated history.
Which version this describes
When we ran this analysis, and what the store lists now.
This analysis describes version 14.10.1 of the app, analyzed 2026-10-04 . The app may have changed since.
The store currently lists version 14.10.1, updated 2026-09-04.
What we measured
Each line is a measurement published as a measurement, never a verdict.
Each line is a measurement, published as a measurement. Where we have not looked, the line says so rather than reading as a zero.
Developer replies to reviews
Replies to fewer than 1 review in 20
Price in the store description
States no price and billing period
Cancelling, in the store description
Does not say how to cancel
Themes reported by reviewers
2 themes reported
Counted from the reviews we have read for this app. "No theme reported" means no theme reached our reporting threshold — it is not a finding that nothing is wrong with this app, and we do not say it is.
Five-star share of ratings
80–89% five-star
Arithmetic on the stores' own published rating counts. It says nothing about why the ratings fall where they do.
In the package we scanned
No package has been scanned for this app, so nothing is published about what it ships. That is an absence of evidence about the app, not a finding about it.
Graded bands · predicate set 1.4 · how these are measured
What the analysis found
App-specific findings, grouped by what each one rests on. How they are graded lives on its own page.
The catch list 1
Charges we publish at a strength we stand behind: measured from an artefact, agreed by independent sources, or reported by enough users to clear that charge's own published bar.
Reported by users: Reports of unexpected charges
A large number of reviewers report being charged when they did not expect it — including being charged after cancelling during a free trial, or when a trial turned into a paid plan without warning. We cannot see anyone's billing, so this is published as an attributed user report: what reviewers say, and how many of them said it.
What we saw: Raised by 32 distinct reviewers — 6.4% of the 503 reviews scanned on this store leg (App Store).
One source only — shown, not confirmed 1
A single kind of evidence. We publish these because withholding them would be the bigger distortion, and we do not treat any of them as a finding we stand behind.
Reported by users: Hard to cancel
Cancelling the subscription is blocked, hidden, multi-step, or simply does not take effect.
What we saw: Hard to cancel: raised by 11 distinct reviewers (2.2% of 503 reviews scanned)
Highlighted reviews
Representative public review excerpts shown as user reports, not Appworthy audit evidence.
“Job seekers avoid this app — Finding job full time/ part time is difficult through this app. The membership fee is high and they do background check still you apply multiple jobs through them you won’t be able to land any. I gave up after…”
“Scam — No sitters available they refused to refund after I had the app for 2 days and cancelled.”
Assessment & version history
App changes and Appworthy events in one timeline.
Store listing updated to version 14.10.1.
What this app sells
Useful store-disclosed pricing, kept below the app listing.
Business modelFree
Prices and terms as disclosed by the store listing.