“Awful experience — Basically stole fro me. Double charged and then made me jump thru hoops to even try to get a refund. Broken machine and they couldn’t confirm refund for that either.”
Public review signal · 500 reviews scanned · scope limited to review patterns.
4.4 ★192,311 ratings
—Downloads
4+Age rating
70 MBApp size
FreeIn-app purchases
About this app
Mobile payment meets smart laundry!
ONE APP DOES IT ALL
• Convenient mobile pay for laundry • Check machine availability and get notified when laundry is done • Tips, Tricks and Laundry Hacks • Request Machine Service • In-app Support
FOR NETWORK CONNECTED LAUNDRY ROOMS
See what machines are available and in-use from wherever you are and receive real-time notifications when your laundry completes.
IT’S AS EASY AS 1-2-3
Setup an account and fill in the required fields. Add funds using your credit/debit card and then find the machine you want to use and tap pay.
SUPPORT
Need help? We have multiple ways to reach our support team, day or night. Email us at: [email protected].
**Mobile pay is only available for WASH-Connect enabled machines**
Preview
Real screenshots from the store listing.
Independent evidence report
Evidence and review signals
This is where the page changes from an app-store listing into an evidence report: findings, important reviews, pricing and a dated history.
What we measured
Each line is a measurement published as a measurement, never a verdict.
Each line is a measurement, published as a measurement. Where we have not looked, the line says so rather than reading as a zero.
Developer replies to reviews
Replies to fewer than 1 review in 20
Price in the store description
States no price and billing period
Cancelling, in the store description
Does not say how to cancel
Themes reported by reviewers
No theme reported
Counted from the reviews we have read for this app. "No theme reported" means no theme reached our reporting threshold — it is not a finding that nothing is wrong with this app, and we do not say it is.
Five-star share of ratings
65–79% five-star
Arithmetic on the stores' own published rating counts. It says nothing about why the ratings fall where they do.
In the package we scanned
No package has been scanned for this app, so nothing is published about what it ships. That is an absence of evidence about the app, not a finding about it.
Graded bands · predicate set 1.4 · how these are measured
What the analysis found
App-specific findings, grouped by what each one rests on. How they are graded lives on its own page.
Surprise charges23 reviews · user report
Highlighted reviews
Representative public review excerpts shown as user reports, not Appworthy audit evidence.
“Machine no good — Even tho I choose heavy load three times the washer doesn’t spin completely and I have wash the load over again and I can’t get a refund. NO GOOD”
“Took my money did not extend my time on dryer — First the washers did not spin alll the water out of my load. It wasn’t overloaded. Then I extended the dryer time and it added time on the app not my actual dryer”
Assessment & version history
App changes and Appworthy events in one timeline.
Store listing updated to version 7.0.2.
What this app sells
Useful store-disclosed pricing, kept below the app listing.
Business modelFree
Prices and terms as disclosed by the store listing.