“Self — Hard to find a cancellation feature. I was unable find customer support other than to report a problem.”
Independent automated assessment · 3 signal sources · 2,030 reviews scanned · analyzed 2026-10-05.
4.7 ★3,243,313 ratings
—Downloads
4+Age rating
483 MBApp size
FreeIn-app purchases
About this app
Zoom Workplace helps you streamline your day and collaborate effortlessly with the power of AI.
Zoom Workplace brings video meetings, chat, phone, appointment scheduler, email, and collaborative documents together in a single app. With Zoom AI built in to help you take notes, summarize, write, and organize, you can get more done without the busy work.*…
Preview
Real screenshots from the store listing.
Independent evidence report
Evidence and review signals
This is where the page changes from an app-store listing into an evidence report: findings, important reviews, pricing and a dated history.
Which version this describes
When we ran this analysis, and what the store lists now.
This analysis describes version 7.2.1 of the app, analyzed 2026-10-05 . The app may have changed since.
The store currently lists version 7.2.1, updated 2026-09-28.
What we measured
Each line is a measurement published as a measurement, never a verdict.
Each line is a measurement, published as a measurement. Where we have not looked, the line says so rather than reading as a zero.
Developer replies to reviews
Replies to fewer than 1 review in 20
Price in the store description
States no price and billing period
Cancelling, in the store description
Says how to cancel
Themes reported by reviewers
1 theme reported
Counted from the reviews we have read for this app. "No theme reported" means no theme reached our reporting threshold — it is not a finding that nothing is wrong with this app, and we do not say it is.
Five-star share of ratings
80–89% five-star
Arithmetic on the stores' own published rating counts. It says nothing about why the ratings fall where they do.
In the package we scanned
No package has been scanned for this app, so nothing is published about what it ships. That is an absence of evidence about the app, not a finding about it.
Graded bands · predicate set 1.4 · how these are measured
What the analysis found
App-specific findings, grouped by what each one rests on. How they are graded lives on its own page.
One source only — shown, not confirmed 1
A single kind of evidence. We publish these because withholding them would be the bigger distortion, and we do not treat any of them as a finding we stand behind.
Reported by users: Hard to cancel
Cancelling the subscription is blocked, hidden, multi-step, or simply does not take effect.
What we saw: Hard to cancel: raised by 8 distinct reviewers (0.4% of 2030 reviews scanned)
Highlighted reviews
Representative public review excerpts shown as user reports, not Appworthy audit evidence.
“Flakey and deliberately hard to cancel — I have used this app for a year and had so many disappointing experiences that I wanted to cancel my subscription. It’s one of those businesses that put the cancel option deep into its browser (…”
Assessment & version history
App changes and Appworthy events in one timeline.
Store listing updated to version 7.2.1.
What this app sells
Useful store-disclosed pricing, kept below the app listing.
Business modelFree
Prices and terms as disclosed by the store listing.