Review signals only — 2 user-reported signals — from user reviews, not yet audited by Appworthy.
Reported by users
What reviewers said
Verbatim excerpts from public store reviews, shown as corroborating user reports. They are not Appworthy audit evidence, and a quotation is not proof of the finding it sits under.
Surprise charges
Double Charge — Both my girlfriend and I were double charged on our credit card, while only having one ride in our ride history and one emailed receipt. What a scam.
Citi bike overal — Now hear me out the app is great 5/5 the bikes they are honestly not get the breaks barely ever work I nearly got hit over 20 times cause the breaks don’t work and for that fact here is my next issue the price is…
Fraud — Fraud. I paid $220 for an annual membership. After 4 months, out of the blue I got a message -- Your membership is canceled, no refund or credit. “Despite our previous warnings regarding multiple device logins” -- pure fiction…
Price keeps rising
Extremely expensive poor service — - Poor bike coverage where they are actually useful - App keeps showing available bikes and not able to unlock them - ebikes have drastically increased in price (even with membership) while they also…
Overpriced and underserved — They’ve raised prices 170% since I’ve been enrolled (2019) and the improvements/accessibility does not show. For 2 weeks now our docks near me haven’t been shoveled out so the service is completely unusable…
Citibike has gone down — I have been member for two years now but just canceled. Prices keep going up but speed is being slowed down to 15 instead of 18mph with no price reduction per minute. Furthermore, biking in nyc is getting really…
How a review signal works
A review signal is produced automatically from public app reviews by a classifier — never by a hands-on Appworthy test, and never by a human analyst. It exists so a real, not-yet-audited app can carry more than a blank “Not yet tested” listing, without ever being mistaken for an assessment.
A theme only appears above once at least 5 distinct reviews corroborate it — one angry review can never tag an app. These thresholds are published settings and may be tuned as coverage grows.
It carries no confirmed findings — reviews are one kind of evidence, and nothing here has been hands-on tested. The moment Appworthy publishes a full assessment of this app, it replaces this signal, permanently.
A human review replaces this review-derived signal with hands-on, recorded measurements.
Hands-on inspections are not yet open.