What’s the catch? Reports of unexpected charges — reported by 47 users.
Analyzed automatically from 3 independent signals that had to agree — not a hands-on test, and not human-reviewed.
This analysis describes version 6.2.14 of the app, analyzed 2026-10-04 . The app may have changed since.
The store currently lists version 6.2.14, updated 2026-09-02.
What the analysis found
The catch list 1
Charges we publish at a strength we stand behind: measured from an artefact, agreed by independent sources, or reported by enough users to clear that charge's own published bar.
One source only — shown, not confirmed 3
A single kind of evidence. We publish these because withholding them would be the bigger distortion, and we do not treat any of them as a finding we stand behind.
What reviewers said
Verbatim excerpts from public store reviews, shown as corroborating user reports. They are not Appworthy audit evidence, and a quotation is not proof of the finding it sits under.
Reports of unexpected charges
Annual Service Canceled Without Notice — I paid in advance for an annual eFax subscription, but the company later closed my account without giving me proper advance notice. As a result, I lost access to the service and to important…
SCAM — Customer service can not assist with personal or business accounts. Plus cancellation is unavailable under billing as they instructed. It’s a scam to charge your card
Beware — Company keeps credit card on file and continues to bill you after app is canceled
Trial converts to a charge
Free Trial Didn’t Work — I was charged a monthly fee the same day I started the free trial. I want my money back…
Beware — I signed up for a free trial and was immediately charged. Beware of this app
I signed up for the free trial and was charged immediately. Having issues with getting signed up! — Where’s the free trial?
Hard to cancel
Scam — This made me sign up for a “free” trial that I couldn’t cancel and couldn’t even get into the app. Used in browser service.
Super hard to cancel!! — I’ve been trying to cancel my subscription for days!! With no luck
Scam — Doesn’t work and is scammy. Extremely hard to cancel the free subscription and when you do try to cancel, they try to reel you back in with 75% off. Major scam and doesn’t even work
Reports that the ads misrepresent the app
What Free Trial — They promised a free trial but tried to charge me full price and I didn’t even use the app
Bait and Switch Billing — Billing is unclear and deceptive. Charged $25 for 3 faxes. Canceling.
Free Trial?! Try $16.99 Charged — Signed up for the “Free” trial like many other reviewers. Never used the service, didn’t even confirm my email. Canceled it and Next thing I knew a $16.99 charge was added. Contacted Apple with no…
What this app sells
From the store listing. Billing terms are read from each purchase’s name — the stores don’t publish them — so treat them as a strong hint, not a disclosure.
How the automated analysis works
This assessment is produced automatically. Three independent signals are read — user reviews, the store listing and the store privacy disclosure — and each candidate finding is filed under the sources that support it.
No charge stands on one kind of evidence — with one published exception. A finding is either a measured fact that anyone can reproduce (an ad SDK is in the package; every subscription bills weekly; the privacy label omits a tracker we can see), or it is an interpretation — and an interpretation needs independent sources to agree before it reaches the catch list. The exception is a harm only users can see: a charge may publish from reviews alone, as “Reported by N users”, once enough reviewers raise it to clear that charge’s own published bar. That agreement rule is what replaced the human reviewer, not a model’s confidence.
There is no overall score, on purpose. A 0–99 number was published here until 2026-09-15. It was withdrawn because it discriminated too weakly to be the instrument — 44.7% of every pair of apps tied — and because a single number is a verdict where a count is an observation. What publishes instead is a row of measurements, each of which says what was counted and, where we could not look, says that instead.
Findings under One source only are real reports we do not stand behind as findings. They are shown because withholding them entirely would hide a genuine complaint, and labelled because publishing them as charges would be an accusation off a single source.
Several measurements above say “Not assessed” because no artefact we hold can answer them. A human review is what resolves those — and it can remove a favourable band as easily as add one.
Hands-on inspections are not yet open.