Review signals only — 2 user-reported signals — from user reviews, not yet audited by Appworthy.
Reported by users
What reviewers said
Verbatim excerpts from public store reviews, shown as corroborating user reports. They are not Appworthy audit evidence, and a quotation is not proof of the finding it sits under.
Surprise charges
Terrible customer service, do NOT recommend — I rented a car for 2 days and used it for an hour before returning it because it was unsafe to drive and they refused to refund me. The customer service sent me the same canned response over…
Loyal but upset customer — I very much enjoy using this app but I was disappointed to know that they would not refund me for unused additional kilometres that I paid for in advance of my rental.
BEWARE! THEY KEEP YOUR CARDS INFO AND CHARGE OVER AND OVER EVEN MONTHS AFTER YOUR LAST RENTAL! — BEWARE OF THIS COMPANY! I haven’t used this company since September and it is now JANUARY! and they literally keep charging MULTIPLE cards of…
Price keeps rising
Be cautious—your car rental reservation could be canceled at any time. — I have always used Getaround and other car rental services. Compared to other apps, Getaround’s interface is relatively simple and user-friendly, making it easy to…
Getting expensive — I originally thought of Getaround as affordable. Now, they require an expensive daily insurance, a booking fee that will not be returned, and there prices have gone way up. I was especially disappointed on a recent…
Scam — Price increases and error messages are made up as fraudulent
How a review signal works
A review signal is produced automatically from public app reviews by a classifier — never by a hands-on Appworthy test, and never by a human analyst. It exists so a real, not-yet-audited app can carry more than a blank “Not yet tested” listing, without ever being mistaken for an assessment.
A theme only appears above once at least 5 distinct reviews corroborate it — one angry review can never tag an app. These thresholds are published settings and may be tuned as coverage grows.
It carries no confirmed findings — reviews are one kind of evidence, and nothing here has been hands-on tested. The moment Appworthy publishes a full assessment of this app, it replaces this signal, permanently.
A human review replaces this review-derived signal with hands-on, recorded measurements.
Hands-on inspections are not yet open.