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Grab - Taxi & Food Delivery
Grab Holdings · Lifestyle

What’s the catch? Hard to cancel — 2 independent sources agree, backed by user reviews and the app's own on-screen text.

Analyzed automatically from 6 independent signals that had to agree — not a hands-on test, and not human-reviewed.

1 on the catch list · analyzedConfidence: High6 signal sources1,995 reviews scannedNot human-reviewedas of 2026-10-04
 Which version this describes

This analysis describes version 5.426.1 of the app (the version number recorded inside the package we inspected), analyzed 2026-10-04 . The app may have changed since.

The store currently lists version 5.430.0, updated 2026-09-29.

The app has been updated since this analysis. The findings on this page describe version 5.426.1, not the version now listed on the store.

Release notes for the newer versions, in the developer’s own words:

Version 5.430.0 · 2026-09-29

No release notes were provided for this version.

What the analysis found

Each finding shows what agreed and how strongly. Automated analysis

The catch list 1

Charges we publish at a strength we stand behind: measured from an artefact, agreed by independent sources, or reported by enough users to clear that charge's own published bar.

Hard to cancel
2 independent sources agreefrom user reviews and the app's own on-screen textartefact 229602265b2e…
Cancelling the subscription is blocked, hidden, multi-step, or simply does not take effect.
What we saw: Cancellation copy routes the user away from a direct control: "Before you go, share with us why you're cancelling, to help us improve"

Context 1

Measured and published because a reader would want to know — deliberately not a charge. The measurement alone does not show a harm.

Asks for more sensitive permissions than similar apps
MeasuredPublished as context — deliberately not a charge · from the app manifestartefact 229602265b2e…
The package requests substantially more of the device's sensitive permissions than the typical app in its category. This is a measurement, not an accusation: a permission is granted because a feature needs it, and a wide request list is a reason to look rather than a finding on its own.
What we saw: Requests 10 sensitive permissions (ACCESS_BACKGROUND_LOCATION, ACCESS_COARSE_LOCATION, ACCESS_FINE_LOCATION, CAMERA, READ_CALENDAR, READ_CONTACTS, READ_EXTERNAL_STORAGE, READ_PHONE_STATE, RECORD_AUDIO, SYSTEM_ALERT_WINDOW); the median for …

Positive evidence 1

Things this app does right, published at the same strengths as the catch list.

Developer says data deletion can be requested
Measuredfrom the store listingview evidence
The developer's data-safety disclosure on the store states that users can request deletion of their data, or the app's own text offers a way to delete the account. This restates what the developer declares; it is not a test of whether deletion works. Apple publishes no equivalent disclosure, so on an Apple-only listing only the app's own text can support it.
What we saw: The developer's store data-safety disclosure states that data deletion can be requested; we have not seen a deletion control in the app's own text

One source only — shown, not confirmed 4

A single kind of evidence. We publish these because withholding them would be the bigger distortion, and we do not treat any of them as a finding we stand behind.

In the app's own text: Countdown-timer purchase pressure
One source onlyShown, not confirmed — the only source is the app's own on-screen text.artefact 229602265b2e…
The app's own purchase copy attaches a deadline to buying — a countdown, 'offer ends in', 'limited time' — or ships a countdown view on a purchase-screen layout.
What we saw: Deadline pressure in the app's own copy: "Limited Offer"
Reported by users: Price keeps rising
One source onlyShown, not confirmed — the only source is user reviews.view evidence
The price of the paid tier has been raised on existing users.
What we saw: Price keeps rising: raised by 5 distinct reviewers (0.3% of 1995 reviews scanned)
Reported by users: Aggressive ad load
One source onlyShown, not confirmed — the only source is user reviews.view evidence
Advertising volume or placement that interrupts normal use: ads between every action, unskippable or forced full-screen ads.
What we saw: Aggressive ad load: raised by 13 distinct reviewers (0.7% of 1995 reviews scanned)
In the app's own text: A plan is pre-picked as 'recommended'
One source onlyShown, not confirmed — the only source is the app's own on-screen text.artefact 229602265b2e…
The purchase screen arrives with one plan already framed as the recommended or most popular choice, so the default is the app's preference rather than the user's. We do not compare the plans' prices, and only the app's own text evidences this, so it is shown, but never counted as a charge.
What we saw: Purchase screen steers the choice: "Best Value"

What reviewers said

Verbatim excerpts from public store reviews, shown as corroborating user reports. They are not Appworthy audit evidence, and a quotation is not proof of the finding it sits under.

Price keeps rising

HELLOOOO!???? where's the saver ride??? The saver but solo trip ride, because no one wants to share rides with 1-2 strangers, imagine you're in a rush bro😭😭😭 and after the changes, the standard ride price increase too😭 imagine from…

2★ · Google Play · 2026-10-04

How the automated analysis works

Automated, corroborated, and never human-reviewed without a person.

This assessment is produced automatically. Six independent signals are read — user reviews, SDKs in the app package, the app's own on-screen text, the app manifest, the store listing and the store privacy disclosure — and each candidate finding is filed under the sources that support it.

No charge stands on one kind of evidence — with one published exception. A finding is either a measured fact that anyone can reproduce (an ad SDK is in the package; every subscription bills weekly; the privacy label omits a tracker we can see), or it is an interpretation — and an interpretation needs independent sources to agree before it reaches the catch list. The exception is a harm only users can see: a charge may publish from reviews alone, as “Reported by N users”, once enough reviewers raise it to clear that charge’s own published bar. That agreement rule is what replaced the human reviewer, not a model’s confidence.

There is no overall score, on purpose. A 0–99 number was published here until 2026-09-15. It was withdrawn because it discriminated too weakly to be the instrument — 44.7% of every pair of apps tied — and because a single number is a verdict where a count is an observation. What publishes instead is a row of measurements, each of which says what was counted and, where we could not look, says that instead.

Findings under One source only are real reports we do not stand behind as findings. They are shown because withholding them entirely would hide a genuine complaint, and labelled because publishing them as charges would be an accusation off a single source.

 Not yet human-reviewed

Several measurements above say “Not assessed” because no artefact we hold can answer them. A human review is what resolves those — and it can remove a favourable band as easily as add one.

Hands-on inspections are not yet open.

 How this page was produced
Analyzed 2026-10-04 Version analyzed: 5.426.16 independent signals1,995 reviews scannedConfidence: HighNot human-reviewedVocabulary v1.13Methodology v1.3
Signals run: user reviews, SDKs in the app package, the app's own on-screen text, the app manifest, the store listing and the store privacy disclosure.