Review signals only — 1 user-reported signal — from user reviews, not yet audited by Appworthy.
Reported by users
What reviewers said
Verbatim excerpts from public store reviews, shown as corroborating user reports. They are not Appworthy audit evidence, and a quotation is not proof of the finding it sits under.
Hard to cancel
Buggy mess — Placed an order at the wrong restaurant, wouldn’t let me cancel it (called the restaurant, and they said they couldn’t cancel it either), kept me waiting for an hour to talk to someone but kept disconnecting me (HAPPENED TWICE)
App is poorly designed — The app looks nice but if a restaurant doesn’t have the ingredients to make their food, it still lets you order on the app and then you have to call customer service to get them to cancel the order and start a…
Hard time to cancel an order through the app — Easy to order but hard to cancel. I scheduled to pick up at 4:00pm and called to cancel around 3:50pm before the food was ready. They first agent got my information and transfer me to the…
How a review signal works
A review signal is produced automatically from public app reviews by a classifier — never by a hands-on Appworthy test, and never by a human analyst. It exists so a real, not-yet-audited app can carry more than a blank “Not yet tested” listing, without ever being mistaken for an assessment.
A theme only appears above once at least 5 distinct reviews corroborate it — one angry review can never tag an app. These thresholds are published settings and may be tuned as coverage grows.
It carries no confirmed findings — reviews are one kind of evidence, and nothing here has been hands-on tested. The moment Appworthy publishes a full assessment of this app, it replaces this signal, permanently.
A human review replaces this review-derived signal with hands-on, recorded measurements.
Hands-on inspections are not yet open.