We analyzed this app across 3 independent signals and corroborated nothing unfair. That is a signal, not an audit.
This analysis describes version 5.320.0 of the app, analyzed 2026-10-06 . The app may have changed since.
The store currently lists version 5.320.0, updated 2026-10-01.
What the analysis found
One source only — shown, not confirmed 3
A single kind of evidence. We publish these because withholding them would be the bigger distortion, and we do not treat any of them as a finding we stand behind.
What reviewers said
Verbatim excerpts from public store reviews, shown as corroborating user reports. They are not Appworthy audit evidence, and a quotation is not proof of the finding it sits under.
Tracking and data collection concerns
No longer a good idea… — Since being sold to private equity, everything Chamberlain/LiftMaster/MyQ has gone sour. This app AND your garage door/gate opener are spying on you, to farm as much data as they can about you, and sell it to give…
UNNECESSARY 2-step verification HASSLES — Designed so they can pump ads to you via text. I was able to utilize 2-step verification with Email, not phone. They don’t need your telephone number so you can open your garage door. 100%…
Two step verification is for ads — The security popup isn’t for your benefit, it’s to collect cell phone numbers for their ads and selling data. They’ll let you select email if you go to secondary option, do that while they still let you…
Aggressive ad load
Apple CarPlay — Full of ads and lack of Apple CarPlay stack Widgets. What a shame, this app is becoming obsolete the rate they are going.
Too many ads — It’s okay, but too many ads, affect my experience
Ads over function — The main screen of the app designed to open a garage door is almost all ads. They cannot be removed. The garage door opening button feels like an afterthought. The app used to be ok.
Upgrade prompts use guilt-trip wording
Buggy — “A firmware update is in progress” always and forever keeps showing on my MYQ garage door opener when trying to view the camera. It will show.. and then back to the black screen with that message. There is no update being done…
They won’t stop trying to get me to buy another garage door opener — I like their product. It’s great having the ability to manage your garage door with an app, but this company will constantly harass you with unnecessary sales and…
Awful nagware — Unless you love being nagged constantly to set up extra services or buy extra stuff, avoid the app. Yeah, it opens your garage door fine, but it’s sooooooo annoying.
How the automated analysis works
This assessment is produced automatically. Three independent signals are read — user reviews, the store listing and the store privacy disclosure — and each candidate finding is filed under the sources that support it.
No charge stands on one kind of evidence — with one published exception. A finding is either a measured fact that anyone can reproduce (an ad SDK is in the package; every subscription bills weekly; the privacy label omits a tracker we can see), or it is an interpretation — and an interpretation needs independent sources to agree before it reaches the catch list. The exception is a harm only users can see: a charge may publish from reviews alone, as “Reported by N users”, once enough reviewers raise it to clear that charge’s own published bar. That agreement rule is what replaced the human reviewer, not a model’s confidence.
There is no overall score, on purpose. A 0–99 number was published here until 2026-09-15. It was withdrawn because it discriminated too weakly to be the instrument — 44.7% of every pair of apps tied — and because a single number is a verdict where a count is an observation. What publishes instead is a row of measurements, each of which says what was counted and, where we could not look, says that instead.
Findings under One source only are real reports we do not stand behind as findings. They are shown because withholding them entirely would hide a genuine complaint, and labelled because publishing them as charges would be an accusation off a single source.
Several measurements above say “Not assessed” because no artefact we hold can answer them. A human review is what resolves those — and it can remove a favourable band as easily as add one.
Hands-on inspections are not yet open.