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PayPal - Pay, Send, Save
PayPal, Inc. · Finance

What’s the catch? Reports of unexpected charges — reported by 48 users.

Analyzed automatically from 6 independent signals that had to agree — not a hands-on test, and not human-reviewed.

1 on the catch list · analyzedConfidence: Medium6 signal sources6,550 reviews scannedNot human-reviewedas of 2026-10-05
 Which version this describes

App Store

This analysis describes version 10.5.2 of the app, analyzed 2026-10-05 . The app may have changed since.

The store currently lists version 10.5.2, updated 2026-10-02.

Google Play

This analysis describes version 10.14.0 of the app (the version number recorded inside the package we inspected), analyzed 2026-10-05 . The app may have changed since.

The store currently lists version 10.14.0, updated 2026-10-02.

What the analysis found

Each finding shows what agreed and how strongly. Automated analysis

The catch list 1

Charges we publish at a strength we stand behind: measured from an artefact, agreed by independent sources, or reported by enough users to clear that charge's own published bar.

Reported by users: Reports of unexpected charges
Reported by 48 usersReported by users, not measured — nothing we can inspect could show this either wayview evidence
A large number of reviewers report being charged when they did not expect it — including being charged after cancelling during a free trial, or when a trial turned into a paid plan without warning. We cannot see anyone's billing, so this is published as an attributed user report: what reviewers say, and how many of them said it.
What we saw: Raised by 48 distinct reviewers — 2.7% of the 1,775 reviews scanned on this store leg (App Store).

Positive evidence 1

Things this app does right, published at the same strengths as the catch list.

Developer says data deletion can be requested
Measuredfrom the store listingview evidence
The developer's data-safety disclosure on the store states that users can request deletion of their data, or the app's own text offers a way to delete the account. This restates what the developer declares; it is not a test of whether deletion works. Apple publishes no equivalent disclosure, so on an Apple-only listing only the app's own text can support it.
What we saw: The developer's store data-safety disclosure states that data deletion can be requested; we have not seen a deletion control in the app's own text

One source only — shown, not confirmed 3

A single kind of evidence. We publish these because withholding them would be the bigger distortion, and we do not treat any of them as a finding we stand behind.

Reported by users: Aggressive ad load
One source onlyShown, not confirmed — the only source is user reviews.view evidence
Advertising volume or placement that interrupts normal use: ads between every action, unskippable or forced full-screen ads.
What we saw: Aggressive ad load: raised by 15 distinct reviewers (0.8% of 1775 reviews scanned)
Reported by users: Tracking and data collection concerns
One source onlyShown, not confirmed — the only source is user reviews.view evidence
The app ships session-recording or a wide tracking stack, holds permissions that read personal data, or is reported by users to sell, leak or over-collect it. The evidence line says which of those was observed.
What we saw: Data & privacy concerns: raised by 10 distinct reviewers (0.6% of 1775 reviews scanned)
In the app's own text: Countdown-timer purchase pressure
One source onlyShown, not confirmed — the only source is the app's own on-screen text.artefact 71ee479176eb…
The app's own purchase copy attaches a deadline to buying — a countdown, 'offer ends in', 'limited time' — or ships a countdown view on a purchase-screen layout.
What we saw: Deadline pressure in the app's own copy: "Limited time offer"

What reviewers said

Verbatim excerpts from public store reviews, shown as corroborating user reports. They are not Appworthy audit evidence, and a quotation is not proof of the finding it sits under.

Reports of unexpected charges

Scam company — They stole my money; I never received what was sent via TaskRabbit delivery. It’s a scam—the worst app for keeping your money safe.

1★ · App Store · 2026-10-02

they steal your money — they charge a large percentage just for receiving money on their app. Not worth using

1★ · App Store · 2026-09-29

Trash — This app never works for me. Never has work for me. Don’t do it. You try to send money and it says it’s a scam even though you know it’s a money sending app.

1★ · App Store · 2026-09-28

Aggressive ad load

The new layout for this app is just horrible. Can't see anything in detail anymore and just very full of ads now.

1★ · Google Play · 2026-10-04

Had to Google how to log out! Difficult to find the process to log out and I always do at the end of transactions. Also had to Google how to access statements directly rather than via the notification email. Too much ad stuff causing…

1★ · Google Play · 2026-10-04

new update is horrible, clunky, confusing full of ads....old version was lovely to use.

2★ · Google Play · 2026-10-04

Tracking and data collection concerns

POS APP! & Support. Gimmicky features. Cluttered junk app. 1 Big Advertisement — Doesn’t show reward redemption activity. Fizzled out app at all clicks within app. Read most recent reviews and decide for yourself or believe the fake…

1★ · App Store · 2026-10-05

Selling your purchase data — PayPal is selling your purchase data to third parties for their ad placements in-app. Turn off personalized shopping and ads in the app settings.

1★ · App Store · 2026-09-25

PayPal lies and commits consumer fraud — I would NEVER use PayPal. PayPal also SELLS YOUR DATA. They lie to consumers and the same accounts they reject their competitors have no problem with. If you use PayPal you risk being hacked.

1★ · App Store · 2026-09-22

How the automated analysis works

Automated, corroborated, and never human-reviewed without a person.

This assessment is produced automatically. Six independent signals are read — user reviews, SDKs in the app package, the app's own on-screen text, the app manifest, the store listing and the store privacy disclosure — and each candidate finding is filed under the sources that support it.

No charge stands on one kind of evidence — with one published exception. A finding is either a measured fact that anyone can reproduce (an ad SDK is in the package; every subscription bills weekly; the privacy label omits a tracker we can see), or it is an interpretation — and an interpretation needs independent sources to agree before it reaches the catch list. The exception is a harm only users can see: a charge may publish from reviews alone, as “Reported by N users”, once enough reviewers raise it to clear that charge’s own published bar. That agreement rule is what replaced the human reviewer, not a model’s confidence.

There is no overall score, on purpose. A 0–99 number was published here until 2026-09-15. It was withdrawn because it discriminated too weakly to be the instrument — 44.7% of every pair of apps tied — and because a single number is a verdict where a count is an observation. What publishes instead is a row of measurements, each of which says what was counted and, where we could not look, says that instead.

Findings under One source only are real reports we do not stand behind as findings. They are shown because withholding them entirely would hide a genuine complaint, and labelled because publishing them as charges would be an accusation off a single source.

 Not yet human-reviewed

Several measurements above say “Not assessed” because no artefact we hold can answer them. A human review is what resolves those — and it can remove a favourable band as easily as add one.

Hands-on inspections are not yet open.

 How this page was produced
Analyzed 2026-10-05 Version analyzed: 10.5.2 (App Store), 10.14.0 (Google Play)6 independent signals6,550 reviews scannedConfidence: MediumNot human-reviewedVocabulary v1.13Methodology v1.3
Signals run: user reviews, SDKs in the app package, the app's own on-screen text, the app manifest, the store listing and the store privacy disclosure.