Review signals only — 3 user-reported signals — from user reviews, not yet audited by Appworthy.
Reported by users
What reviewers said
Verbatim excerpts from public store reviews, shown as corroborating user reports. They are not Appworthy audit evidence, and a quotation is not proof of the finding it sits under.
Surprise charges
Took my money — I never signed up for a subscription and all of the sudden I have $138 taken out of my account from RO. Mind you the first attempt was declined and then they tried again today and STOLE my money. I don’t even use this app.
Stole my money — Stole my money and never shipped anything . Don’t use them!
NOT GOOD APP — I was charged twice for the same medication, and now I have to deal with getting the duplicate charge resolved. The website shows that my medication order was submitted, but the app does not recognize my account, even…
Hard to cancel
Misleading — They charge you $149 a month not even for the medication but just the fee to keep you eligible for the medication. Then they make it impossible to cancel through your phone (app crashes or errors out) so you have to log in…
No easy way to cancel and reschedule an appointment. — Incredibly difficult to cancel and reschedule an appointment.
Difficulty canceling — I really have never experienced a company that claims to be “healthcare” and there is no way to contact them. I no longer want my monthly membership because I cannot afford the monthly cost for the medication. I…
Misleading advertising
Okay — I did lose weight using Ro… my issue is 1. You cannot get up with a provider. 2. They tell you to up your dose every 4 weeks which is false you only up your dose when you hit Plateau. So I was constantly putting my body through…
Horrible Customer Service — Bait and Switch dosage ordered and dodges answering the question over and over!
Hidden fees — Charged $149 for membership and an additional $149 for medication. Advertising was very misleading
How a review signal works
A review signal is produced automatically from public app reviews by a classifier — never by a hands-on Appworthy test, and never by a human analyst. It exists so a real, not-yet-audited app can carry more than a blank “Not yet tested” listing, without ever being mistaken for an assessment.
A theme only appears above once at least 5 distinct reviews corroborate it — one angry review can never tag an app. These thresholds are published settings and may be tuned as coverage grows.
It carries no confirmed findings — reviews are one kind of evidence, and nothing here has been hands-on tested. The moment Appworthy publishes a full assessment of this app, it replaces this signal, permanently.
A human review replaces this review-derived signal with hands-on, recorded measurements.
Hands-on inspections are not yet open.