What’s the catch? Tracking and data collection concerns — 2 independent sources agree, backed by user reviews and SDKs in the app package.
Analyzed automatically from 6 independent signals that had to agree — not a hands-on test, and not human-reviewed.
App Store
This analysis describes version 12.1.0 of the app, analyzed 2026-10-06 . The app may have changed since.
The store currently lists version 12.1.0, updated 2026-09-27.
Google Play
This analysis describes version 10.1.1 of the app (the version number recorded inside the package we inspected), analyzed 2026-10-04 . The app may have changed since.
The store currently lists version VARY, updated 2026-09-26.
What the analysis found
The catch list 1
Charges we publish at a strength we stand behind: measured from an artefact, agreed by independent sources, or reported by enough users to clear that charge's own published bar.
Positive evidence 1
Things this app does right, published at the same strengths as the catch list.
One source only — shown, not confirmed 7
A single kind of evidence. We publish these because withholding them would be the bigger distortion, and we do not treat any of them as a finding we stand behind.
What reviewers said
Verbatim excerpts from public store reviews, shown as corroborating user reports. They are not Appworthy audit evidence, and a quotation is not proof of the finding it sits under.
Tracking and data collection concerns
Totally does not block Spam calls. Looking into the Scam Sheild settings, I found a setting toggled on allowing T Mobile to sell your information. This is a scummy business practice. This should be illegal.
AD SPAMMER AND TRACKER! — Completely unusable, full of ads, won’t even launch half of the time. ALSO, they try to track your every movement in the background. Delete this predatory app and contact your attorney general because they are…
Aggressive ad load
AD SPAMMER AND TRACKER! — Completely unusable, full of ads, won’t even launch half of the time. ALSO, they try to track your every movement in the background. Delete this predatory app and contact your attorney general because they are…
Too much advertising, too little functionality — This is supposed to be the app that I am to be able to administer my child’s phone watch. It is horrible and so user unfriendly. I’m pretty good with tech- but this is a horrible user…
Ruining T-Mobile — I’ve had T-Mobile for many years and have been pretty happy overall. Now, they force you to do EVERYTHING in the app. Want to chat with customer support? Use the app (even though it’s far easier for me to type on a…
Reports that the ads misrepresent the app
I was blatantly misled by both T‑Mobile and Costco’s wireless reps. I was promised $150 per line and $400 per device for porting in — all supposedly delivered 14 weeks after activation. That deadline passed in early August, and nothing…
Scam calls coming through every single day multiple times per day, and the Scam Shield section doesn't even load recent call history correctly. Not worth paying for / false advertisement.
App Issues — I really like the app and receiving free items and also playing the games to try and win prizes. But I really dislike the fact that the app logs you out and when trying to log back in it gives you a hard time to get back in…
Price keeps rising
Biggest Scam ever — First to know is, This is T-mobile app offering services trough partnerships( They don’t take responsibility if the third party or merchant doesn’t honor the reservations or whatever they sold you, so you lose the…
Poor service — T-Mobile raised my rates last year. This year they decided to retire my plan and raise it another $24. I went on the app chat and had to ask the same question five times. They kept using phrases like enhanced features. 20…
Spyware — Garbage filled with ads, raising prices and cutting employees with this app. Just added cancer causing ads that autoplay WITH SOUND. Do not use this app no matter how much they demand. Go to the store. When the store tells you…
How the automated analysis works
This assessment is produced automatically. Six independent signals are read — user reviews, SDKs in the app package, the app's own on-screen text, the app manifest, the store listing and the store privacy disclosure — and each candidate finding is filed under the sources that support it.
No charge stands on one kind of evidence — with one published exception. A finding is either a measured fact that anyone can reproduce (an ad SDK is in the package; every subscription bills weekly; the privacy label omits a tracker we can see), or it is an interpretation — and an interpretation needs independent sources to agree before it reaches the catch list. The exception is a harm only users can see: a charge may publish from reviews alone, as “Reported by N users”, once enough reviewers raise it to clear that charge’s own published bar. That agreement rule is what replaced the human reviewer, not a model’s confidence.
There is no overall score, on purpose. A 0–99 number was published here until 2026-09-15. It was withdrawn because it discriminated too weakly to be the instrument — 44.7% of every pair of apps tied — and because a single number is a verdict where a count is an observation. What publishes instead is a row of measurements, each of which says what was counted and, where we could not look, says that instead.
Findings under One source only are real reports we do not stand behind as findings. They are shown because withholding them entirely would hide a genuine complaint, and labelled because publishing them as charges would be an accusation off a single source.
Several measurements above say “Not assessed” because no artefact we hold can answer them. A human review is what resolves those — and it can remove a favourable band as easily as add one.
Hands-on inspections are not yet open.