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Taskrabbit - Handyman & more
TaskRabbit · Lifestyle

What’s the catch? Reports of unexpected charges — reported by 37 users.

Analyzed automatically from 3 independent signals that had to agree — not a hands-on test, and not human-reviewed.

1 on the catch list · analyzedConfidence: Low3 signal sources508 reviews scannedNot human-reviewedas of 2026-10-05
 Which version this describes

This analysis describes version 7.100.1 of the app, analyzed 2026-10-05 . The app may have changed since.

The store currently lists version 7.100.1, updated 2026-09-21.

What the analysis found

Each finding shows what agreed and how strongly. Automated analysis

The catch list 1

Charges we publish at a strength we stand behind: measured from an artefact, agreed by independent sources, or reported by enough users to clear that charge's own published bar.

Reported by users: Reports of unexpected charges
Reported by 37 usersReported by users, not measured — nothing we can inspect could show this either wayview evidence
A large number of reviewers report being charged when they did not expect it — including being charged after cancelling during a free trial, or when a trial turned into a paid plan without warning. We cannot see anyone's billing, so this is published as an attributed user report: what reviewers say, and how many of them said it.
What we saw: Raised by 37 distinct reviewers — 7.3% of the 508 reviews scanned on this store leg (App Store).

What reviewers said

Verbatim excerpts from public store reviews, shown as corroborating user reports. They are not Appworthy audit evidence, and a quotation is not proof of the finding it sits under.

Reports of unexpected charges

Unethical business — This company charged me for services not performed and refused to refund the full amount after I explained the situation and they would only refund 50% of my money. This is the worst business practice I have ever…

1★ · App Store · 2026-09-09

Scam — I needed 3 lights put up and the app charged my credit card over $80 for a deposit and then the tasker declined the project then I chose another tasker and the app charged me another $85 but didn’t refund the other amount. There is…

1★ · App Store · 2026-09-07

Scam — I hired a Tasker and paid in full, but the Tasker cancelled; they claimed they couldn't issue a refund due to an issue with my card—which makes no sense, as that never happened. They ask you to update your payment method just to…

1★ · App Store · 2026-08-23

How the automated analysis works

Automated, corroborated, and never human-reviewed without a person.

This assessment is produced automatically. Three independent signals are read — user reviews, the store listing and the store privacy disclosure — and each candidate finding is filed under the sources that support it.

No charge stands on one kind of evidence — with one published exception. A finding is either a measured fact that anyone can reproduce (an ad SDK is in the package; every subscription bills weekly; the privacy label omits a tracker we can see), or it is an interpretation — and an interpretation needs independent sources to agree before it reaches the catch list. The exception is a harm only users can see: a charge may publish from reviews alone, as “Reported by N users”, once enough reviewers raise it to clear that charge’s own published bar. That agreement rule is what replaced the human reviewer, not a model’s confidence.

There is no overall score, on purpose. A 0–99 number was published here until 2026-09-15. It was withdrawn because it discriminated too weakly to be the instrument — 44.7% of every pair of apps tied — and because a single number is a verdict where a count is an observation. What publishes instead is a row of measurements, each of which says what was counted and, where we could not look, says that instead.

Findings under One source only are real reports we do not stand behind as findings. They are shown because withholding them entirely would hide a genuine complaint, and labelled because publishing them as charges would be an accusation off a single source.

 Not yet human-reviewed

Several measurements above say “Not assessed” because no artefact we hold can answer them. A human review is what resolves those — and it can remove a favourable band as easily as add one.

Hands-on inspections are not yet open.

 How this page was produced
Analyzed 2026-10-05 Version analyzed: 7.100.13 independent signals508 reviews scannedConfidence: LowNot human-reviewedVocabulary v1.13Methodology v1.3
Signals run: user reviews, the store listing and the store privacy disclosure. Not yet checked: SDKs in the app package, the app's own on-screen text and the app manifest.