Analyzed automatically. Assessed 2026-10-05 from 1,850 user reviews, the store listing and its privacy label. We have not scanned the app's package, so nothing on this page was read from inside the app itself.
App Store
This analysis describes version 2026.40 of the app, analyzed 2026-10-05 . The app may have changed since.
The store currently lists version 2026.40, updated 2026-10-05.
Google Play
This analysis describes version 2026.39.0 of the app, analyzed 2026-10-04 . The app may have changed since.
The store currently lists version 2026.39.0, updated 2026-09-25.
What the analysis found
Positive evidence 1
Things this app does right, published at the same strengths as the catch list.
One source only — shown, not confirmed 2
A single kind of evidence. We publish these because withholding them would be the bigger distortion, and we do not treat any of them as a finding we stand behind.
What reviewers said
Verbatim excerpts from public store reviews, shown as corroborating user reports. They are not Appworthy audit evidence, and a quotation is not proof of the finding it sits under.
Hard to cancel
Clunky, confusing and unreliable. The bookings are requests that need host approval, but you can't cancel the request on the app. One host tried to increase the cost by $60 a night after I requested it, and another told me the dates were…
too difficult to cancel reservations. had to waste a bunch of time messaging customer service to get it resolved
Vrbo is a nightmare to cancel a reservation. The cancelation button sends you to a call center in India. They tell you that they are having a technical difficulty, their backend team will be sorting it out, all lies, to get you to give up…
Reports that the ads misrepresent the app
VRBO does not take responsibility for false advertising. The listing advertised AC in text and photos. Host admitted in writing there's none, then went silent. VRBO punted to Expedia, whose rep verbally promised a full refund — so I…
💚I love vrbo, BUT FALSE ADVERTISING!! can you please post all charges & fees on rentals, services, etc? Upfront they say all charges are included. Aren't taxes part of the charges? If not... could they please be specific when advertising…
DO NOT USE VRBO — To be quite honest with you, they are so unprofessional and have false advertisement. The host are the ones that own and are the only ones that can cancel or confirm a booking so if the host doesn’t speak to you, doesn’t…
How the automated analysis works
This assessment is produced automatically. Three independent signals are read — user reviews, the store listing and the store privacy disclosure — and each candidate finding is filed under the sources that support it.
No charge stands on one kind of evidence — with one published exception. A finding is either a measured fact that anyone can reproduce (an ad SDK is in the package; every subscription bills weekly; the privacy label omits a tracker we can see), or it is an interpretation — and an interpretation needs independent sources to agree before it reaches the catch list. The exception is a harm only users can see: a charge may publish from reviews alone, as “Reported by N users”, once enough reviewers raise it to clear that charge’s own published bar. That agreement rule is what replaced the human reviewer, not a model’s confidence.
There is no overall score, on purpose. A 0–99 number was published here until 2026-09-15. It was withdrawn because it discriminated too weakly to be the instrument — 44.7% of every pair of apps tied — and because a single number is a verdict where a count is an observation. What publishes instead is a row of measurements, each of which says what was counted and, where we could not look, says that instead.
Findings under One source only are real reports we do not stand behind as findings. They are shown because withholding them entirely would hide a genuine complaint, and labelled because publishing them as charges would be an accusation off a single source.
Several measurements above say “Not assessed” because no artefact we hold can answer them. A human review is what resolves those — and it can remove a favourable band as easily as add one.
Hands-on inspections are not yet open.