“Internet bill — It was once $30 then $50 now it’s $70 nothing got better with the service to be increasing in price still the same old service I always had”
Independent automated assessment · 3 signal sources · 643 reviews scanned · analyzed 2026-10-05.
4.6 ★672,429 ratings
—Downloads
4+Age rating
73 MBApp size
FreeIn-app purchases
About this app
Cox is now Spectrum. Your services remain uninterrupted and you now have access to all that Spectrum has to offer. Your username and password will work anywhere you sign in to Cox or Spectrum. Using this app you can:
○ View your service details ○ Manage your bill, view statements, update payment methods and make a one-time or recurring payment ○ Access streaming apps like HBO Max and Disney+ at no extra cost with eligible Contour TV plans ○ Check your data usage ○ Stay up to date with outage alerts ○ Search and browse helpful troubleshooting and how-to articles ○ Update your profile information or change your password ○ Quickly access product-specific apps to manage your Access Points, Contour TV or Voice service
Preview
Real screenshots from the store listing.
Independent evidence report
Evidence and review signals
This is where the page changes from an app-store listing into an evidence report: findings, important reviews, pricing and a dated history.
Which version this describes
When we ran this analysis, and what the store lists now.
This analysis describes version 3.71.0 of the app, analyzed 2026-10-05 . The app may have changed since.
The store currently lists version 3.71.0, updated 2026-09-16.
What we measured
Each line is a measurement published as a measurement, never a verdict.
Each line is a measurement, published as a measurement. Where we have not looked, the line says so rather than reading as a zero.
Developer replies to reviews
Replies to fewer than 1 review in 20
Price in the store description
States no price and billing period
Cancelling, in the store description
Does not say how to cancel
Themes reported by reviewers
1 theme reported
Counted from the reviews we have read for this app. "No theme reported" means no theme reached our reporting threshold — it is not a finding that nothing is wrong with this app, and we do not say it is.
Five-star share of ratings
80–89% five-star
Arithmetic on the stores' own published rating counts. It says nothing about why the ratings fall where they do.
In the package we scanned
No package has been scanned for this app, so nothing is published about what it ships. That is an absence of evidence about the app, not a finding about it.
Graded bands · predicate set 1.4 · how these are measured
What the analysis found
App-specific findings, grouped by what each one rests on. How they are graded lives on its own page.
One source only — shown, not confirmed 1
A single kind of evidence. We publish these because withholding them would be the bigger distortion, and we do not treat any of them as a finding we stand behind.
Reported by users: Price keeps rising
The price of the paid tier has been raised on existing users.
What we saw: Price keeps rising: raised by 18 distinct reviewers (2.8% of 643 reviews scanned)
Highlighted reviews
Representative public review excerpts shown as user reports, not Appworthy audit evidence.
“Monthly charges have risen…Again! — The cost of cable services just keeps rising with no change of the consumer’s use. Same services, but you pay more.”
“Price gouging — Can’t wait until my new service goes into effect so I can cancel this.”
Assessment & version history
App changes and Appworthy events in one timeline.
Store listing updated to version 3.71.0.
What this app sells
Useful store-disclosed pricing, kept below the app listing.
Business modelFree
Prices and terms as disclosed by the store listing.