“N/a — The price keeps going up, every week there’s a service outage 😩”
Independent automated assessment · 3 signal sources · 532 reviews scanned · analyzed 2026-10-04.
4.3 ★132,768 ratings
—Downloads
4+Age rating
445 MBApp size
FreeIn-app purchases
About this app
Cox WiFi by Spectrum app supports CGM4141 and TG1682 Panoramic WiFi Gateways. The Cox WiFi by Spectrum app gives you control over your home network and enhances your in-home WiFi experience with new levels of personalization and control. Your app lets you easily manage WiFi options, including the ability to nickname and pause devices, or pause WiFi for dinner or bedtime. You can also set up profiles for your family and use the app for easy troubleshooting.
Preview
Real screenshots from the store listing.
Independent evidence report
Evidence and review signals
This is where the page changes from an app-store listing into an evidence report: findings, important reviews, pricing and a dated history.
Which version this describes
When we ran this analysis, and what the store lists now.
This analysis describes version 6.10.1 of the app, analyzed 2026-10-04 . The app may have changed since.
The store currently lists version 6.10.1, updated 2026-09-17.
What we measured
Each line is a measurement published as a measurement, never a verdict.
Each line is a measurement, published as a measurement. Where we have not looked, the line says so rather than reading as a zero.
Developer replies to reviews
Replies to fewer than 1 review in 20
Price in the store description
States no price and billing period
Cancelling, in the store description
Does not say how to cancel
Themes reported by reviewers
1 theme reported
Counted from the reviews we have read for this app. "No theme reported" means no theme reached our reporting threshold — it is not a finding that nothing is wrong with this app, and we do not say it is.
Five-star share of ratings
65–79% five-star
Arithmetic on the stores' own published rating counts. It says nothing about why the ratings fall where they do.
In the package we scanned
No package has been scanned for this app, so nothing is published about what it ships. That is an absence of evidence about the app, not a finding about it.
Graded bands · predicate set 1.4 · how these are measured
What the analysis found
App-specific findings, grouped by what each one rests on. How they are graded lives on its own page.
One source only — shown, not confirmed 1
A single kind of evidence. We publish these because withholding them would be the bigger distortion, and we do not treat any of them as a finding we stand behind.
Reported by users: Price keeps rising
The price of the paid tier has been raised on existing users.
What we saw: Price keeps rising: raised by 7 distinct reviewers (1.3% of 532 reviews scanned)
Highlighted reviews
Representative public review excerpts shown as user reports, not Appworthy audit evidence.
“Poor quality WiFi — Very disappointed in our 1 gig service. In previous years, I have only bought 10 to 100 service and have received more reliable Wi-Fi and less connection problems. A recent price hike has made me doubt what we are…”
“Unreliable — I work from home and I can’t go a week without outages. It gets worse and worse. I lost 3 days of work. I tried at the beginning of the year to see if I qualify for a discount after cost went up.I have been a customer for…”
Assessment & version history
App changes and Appworthy events in one timeline.
Store listing updated to version 6.10.1.
What this app sells
Useful store-disclosed pricing, kept below the app listing.
Business modelFree
Prices and terms as disclosed by the store listing.