Independent automated assessment · 3 signal sources · 411 reviews scanned · analyzed 2026-10-04.
3.9 ★20,105 ratings
1M+Downloads
4+Age rating
140 MBApp size
FreeIn-app purchases
About this app
Get live transit updates straight from the source. The official MTA app is the best way to get real-time arrival info for subways and buses, plus service status updates, maps, a live customer service chat, and more.
• Know exactly when the next train or bus is coming with our up-to-the-minute arrival board for every station and stop in the system. • Reliable real-time information from the MTA, with a new Status tab to quickly see on any service issues. • Save a subway line or bus route for easy and quick access to arrival info and status updates for your frequently used stops and stations. • See real-time service updates, planned service changes, and information about elevator and escalator outages. • Our live customer service chat connects you with an MTA employee who can help you with your ride.
The MTA app is built by MTA riders for MTA riders.…
Preview
Real screenshots from the store listing.
Independent evidence report
Evidence and review signals
This is where the page changes from an app-store listing into an evidence report: findings, important reviews, pricing and a dated history.
Which version this describes
When we ran this analysis, and what the store lists now.
This analysis describes version 4.24.0 of the app, analyzed 2026-10-04 . The app may have changed since.
The store currently lists version 4.24.0, updated 2026-09-29.
What we measured
Each line is a measurement published as a measurement, never a verdict.
Each line is a measurement, published as a measurement. Where we have not looked, the line says so rather than reading as a zero.
Developer replies to reviews
Replies to fewer than 1 review in 20
Price in the store description
States no price and billing period
Cancelling, in the store description
Does not say how to cancel
Themes reported by reviewers
No theme reported
Counted from the reviews we have read for this app. "No theme reported" means no theme reached our reporting threshold — it is not a finding that nothing is wrong with this app, and we do not say it is.
Five-star share of ratings
Under 65% five-star
Arithmetic on the stores' own published rating counts. It says nothing about why the ratings fall where they do.
In the package we scanned
No package has been scanned for this app, so nothing is published about what it ships. That is an absence of evidence about the app, not a finding about it.
Graded bands · predicate set 1.4 · how these are measured
What the analysis found
App-specific findings, grouped by what each one rests on. How they are graded lives on its own page.
Positive evidence 1
Things this app does right, published at the same strengths as the catch list.
Developer says data deletion can be requested
The developer's data-safety disclosure on the store states that users can request deletion of their data, or the app's own text offers a way to delete the account. This restates what the developer declares; it is not a test of whether deletion works. Apple publishes no equivalent disclosure, so on an Apple-only listing only the app's own text can support it.
What we saw: The developer's store data-safety disclosure states that data deletion can be requested; we have not seen a deletion control in the app's own text
Assessment & version history
App changes and Appworthy events in one timeline.
What this app sells
Useful store-disclosed pricing, kept below the app listing.
Business modelFree
Prices and terms as disclosed by the store listing.